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Cox Enterprises · 1 month ago

Sr Vehicle Operations Logistics Specialist

Orlando FL

Full-time

Onsite

Senior Level

$19.57/hr - $29.38/hr

5+ years exp

Cox Automotive is a leading company transforming the automotive industry through innovative technology and customer experiences. The Sr Vehicle Operations Logistics Specialist will advocate for clients and manage logistics operations, ensuring exceptional service delivery and operational efficiency.

AdvertisingBroadcastingDigital MediaTelecommunications

Growth Opportunities

No H1B

Responsibilities

Serve as an advocate for our clients, auctions, carriers, and all beneficiaries of our product and service offering

Leverage relationships across Logistics, BPOs, and CAI to exceed client expectations and deliver an exceptional client experience

Responsible for remediating issues and addressing all escalations in a timely and effective manner

Work closely with carriers, drivers, BPO partners, and team members to deliver on client SLAs

Leverage tools, dashboards, and reports to create an exceptions-based approach to remediating out-of-compliance inventory and follow through to resolution

Communicate effectively and clearly articulate client needs; collaborate effectively in a cross-functional team setting to collectively exceed client expectations

Work closely with our DHL Control Tower to ensure seamless connectivity between Planners/Coordinators and field-based team in support of delivery and execution

Play key role in requirements gathering and operational capability identification in new lines of business and delivery of new products and services

Prepare, analyze, and present operational metrics and reporting for business reviews, operational performance reviews, and ‘state of the business’ discussions

Advocate continuous improvement and provide feedback and input into processes and systems enhancements to optimize workflows and introduce efficiency

Serve as the ‘Go To’ subject matter expert for your area of responsibility and book of business

Qualification

Logistics ManagementClient AdvocacyOperational Metrics AnalysisCross-functional CollaborationContinuous Improvement

Required

High School Diploma/GED and 5 years' experience in a related field

OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience

OR 7 years' experience in a related field

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.

Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Health care insurance (medical, dental, vision)

Retirement planning (401(k))

Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)