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Comcast · 2 months ago

Video On Demand Technician 2

CO - Centennial, 4100 E Dry Creek Rd

Full-time

Onsite

Entry, Mid Level

$23.19/hr - $34.79/hr

2+ years exp

Comcast is a Fortune 30 global media and technology company, and they are seeking a Video On Demand Technician to ensure the accurate and timely delivery of media assets and metadata across their video-on-demand platforms. The role involves collaborating with content partners and internal teams to maintain quality standards and operational efficiency.

InternetTelecommunicationsTVVideoWeb Hosting

No H1B

Responsibilities

Ensure all media assets and metadata are published to production environments in alignment with established service level agreements (SLAs)

Validate incoming media and metadata for accuracy and completeness; collaborate with content providers to resolve discrepancies and ensure compliance with technical specifications

Identify and correct missing or inaccurate metadata to support proper asset placement, discoverability, and display

Confirm that all content adheres to current formatting, delivery, and metadata standards

Receive and process media deliveries from content partners, ensuring timely and accurate ingestion into systems

Assist VOD Coordinators by investigating and resolving issues identified during content review

Perform regular audits by comparing scheduled delivery lists against received assets to ensure completeness and accuracy

Leverage daily metrics and reporting tools to identify delivery gaps and proactively address issues with content partners

Build and maintain strong working relationships with content partners and internal stakeholders to support seamless operations

Address technical and operational issues within the video operations workflow, escalating as necessary to ensure timely resolution

Qualification

Analytical SkillsTroubleshooting SkillsTechnical ProficiencyBroadcast MediaDigital ContentDigital MediaOrganizational ExcellenceFlexible AvailabilityAdaptability

Required

High School Diploma / GED

2-5 Years of relevant work experience

Proven ability to identify root causes, resolve issues efficiently, and maintain high standards of accuracy

Comfortable working with Microsoft Office Suite (Excel, Outlook, Word) and basic operating system functions, including network and drive mappings

Capable of managing multiple priorities, maintaining focus under pressure, and responding promptly to communications across email, Slack, Teams, and other platforms

Able to adjust to shifting business needs and prioritize tasks effectively in a dynamic environment

Willingness to work evenings, weekends, and holidays as needed to support operational demands

Benefits

Medical & Dental

401(k) Savings Plan

Generous paid time off

Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.

Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.

Discount tickets for Universal Resorts, including theme park tickets and on-site hotel rooms.

Company

Comcast

Glassdoor3.8

Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.

Founded in 1963

Philadelphia, Pennsylvania, USA

10001+ employees