Homewood Suites by Hilton · 1 month ago
Hotel Director of Sales
West Des Moines, IA
Full-time
Onsite
Director/ExecutiveHomewood Suites is looking for a goal-oriented individual to oversee the sales of their hotel, banquet, and restaurant services. The Hotel Director of Sales will be responsible for developing marketing plans, tracking market competition, and leading the sales department to meet revenue goals.
HospitalityHotelLeisure
Responsibilities
Participates in preparation of annual hotel budget and oversees development and implementation of marketing plans and action plans, development of special promotions or packages, and ideas to build occupancy
Tracks activities of the competition and the market and the hotel's position in the market and communicate significant changes to General Manager and Director of Operations
Participates in industry and civic organizations to promote business opportunities
Leads hotel sales department meetings
Makes solicitation and service calls in person, through mail/email, and by telephone on assigned accounts to promote and sell hotel, banquet and restaurant facility space and services
Makes solicitation calls to potential new accounts. Responds to inquiries from customers, prospective clients and the corporate office
Prepare proposals and confirmations for group bookings, conducts tours of the property with prospective customers
Informs other departments of upcoming events and works with them to ensure proper planning throughout the property
Maintains and uses the accounts tracing system/database and customer account files to generate future business. Ensures proper use of all KHC computer systems
Follows company credit and deposit policies when booking business
Prepares sales reports and records sales calls and activities as required
Monitors guest satisfaction through follow-up surveys, thank you cards and calls
Meets and/or exceeds individual quantitative revenue and production goals set forth by the General Manager
Compliance with Human Resource policies and procedures as outlined in HR Administration & Operations Guide
Timely processing of invoices and follows all purchasing policies
Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards
Directly supervises 1-4 employees in the Sales Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; monitoring and appraising work performance; rewarding and disciplining employees; addressing complaints and resolving problems
Qualification
Required
Goal oriented person with excellent energy to bring in sales
Full-time availability
Experience in overseeing sales of hotel products and services
Ability to supervise sales department employees
Participation in preparation of annual hotel budget
Development and implementation of marketing plans and action plans
Development of special promotions or packages
Ability to track activities of the competition and market position
Participation in industry and civic organizations
Leadership skills for hotel sales department meetings
Experience in making solicitation and service calls
Ability to prepare proposals and confirmations for group bookings
Experience in conducting tours of the property with prospective customers
Ability to inform other departments of upcoming events
Experience in maintaining accounts tracing system/database
Compliance with company credit and deposit policies
Ability to prepare sales reports and record sales calls and activities
Monitoring guest satisfaction through follow-up surveys
Meeting or exceeding individual quantitative revenue and production goals
Compliance with Human Resource policies and procedures
Timely processing of invoices and following purchasing policies
Supervisory experience including interviewing, hiring, and training employees
Ability to plan, assign, and direct work
Monitoring and appraising work performance
Addressing complaints and resolving problems
Ability to follow proper safety precautions
Physical ability to stand, walk, use hands, talk, hear, and occasionally lift/move up to 50 pounds
Benefits
Health, Dental, Vision and other benefits available after 60 days
DailyPay
401k
Paid Training
Paid PTO
Referral program
Discounts at all Kinseth Hotel Corporation hotels and restaurants
Company
Homewood Suites by Hilton
Homewood Suites has been making guests be at home for more than 30 years.
Founded in 1989
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Darik Dawes
Partner
Deanne Dawes
Partner
Recent News
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2025-02-01
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2024-11-19
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