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Texas Children's Hospital · 3 weeks ago

Communications Ctr Operator I

Houston, TX

Full-time

Onsite

New Grad, Entry Level

Texas Children's Hospital is a leading healthcare institution focused on providing exceptional care for children and women. The Communications Center Operator I role involves managing incoming and outgoing communications, ensuring efficient call handling, and supporting hospital staff during emergencies.

EducationHealth Care

H1B Sponsor Likely

Responsibilities

Answers and directs incoming telephone calls in a professional and courteous manner

Completes page requests to hospital staff as appropriate

Connects calls to a requested extension, department, or individual as quickly as possible

Provides patient information to callers as allowed under Hospital policy and federal and state regulations

Determines where the caller needs to be directed if they are unclear, by using non-threatening inquiry techniques

Queries the appropriate system for the desired name, department, or other information

Processes long-distance calls for certain departments

Assists in the maintenance of up to date on-call schedules and contact information for TCH providers and services/departments in the paging system and updating appropriate Communication Center documentation

Performs other essential job-related duties

Qualification

Telephone switchboard operationHealthcare experienceProfessional communicationCustomer serviceEmergency preparedness

Required

H.S. Diploma or GED required

Preferred

Preferred experience as a telephone switchboard operator

Experience in a healthcare environment preferred

Company

Texas Children's Hospital

Glassdoor3.9

Texas Children’s Hospital is a world-class pediatric facility, nationally recognized as a top children’s hospital.

Founded in 1954

Houston, Texas, USA

10001+ employees

http://texaschildrenspeople.org/

H1B Sponsorship

Texas Children's Hospital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (9)

2024 (18)

2023 (9)

2022 (12)

2021 (11)

2020 (12)