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The Erosion Company (TEC) · 3 weeks ago

Field Services Manager - Developer Services

Woodstock, GA

Full-time

Onsite

Mid, Senior Level

2+ years exp

The Erosion Company is the Southeast’s fastest-growing erosion control company, expanding in Georgia. They are seeking a Field Services Manager/Area Quality Manager to oversee field crews, manage multiple projects, and develop customer relationships while ensuring high-quality service and operational efficiency.

ConstructionEnvironmental EngineeringFarmingForestry

Diversity & Inclusion

Responsibilities

Manage field crews – Schedule works each day to meet customers’ needs as efficiently and quickly as possible

Train, coach, and discipline employees to optimize productivity and output

Ensure crews have what they need to perform their work, both materials & instructions

Provide on-the-job training and feedback to improve crews’ performance

Manage multiple projects – Visit work sites daily to assess the quality of work and ensure customers’ needs are met

Review work orders each day to ensure that the work completed is captured and billed accurately

Understand and apply benchmarks related to labor cost, material costs, and job margins to continuously improve the results of projects

Account management and customer service – Develop customer relationships by understanding client expectations and specifications, timely responding to issues, and identifying solutions

Learn the erosion control requirements for municipalities where TEC is engaged and advise clients on those standards

Business development – in cooperation with the sales team and members of management, assist in winning business with new customers as well as growing business with current customers

Meet with customers to solicit feedback on TEC’s performance

Serve as the primary point of contact for existing clients and create orders for new work accurately and timely

By participating in TEC training, external educational opportunities, and industry organizations become an expert in your field and offer that expertise to TEC’s clients