Consumer Sales Associate jobs in United States
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ATN International · 4 weeks ago

Consumer Sales Associate

ATN International is seeking a Consumer Sales Associate who will be responsible for guiding customers through the purchase decision and activation process of One Communications’ product offerings. The role involves selling products, meeting sales targets, and providing excellent customer service in a retail environment.

BankingMedia and EntertainmentTrading Platform

Responsibilities

Sell the value of the Company’s products, service plans and ancillary devices, equipment, and accessories
Meet set monthly sales targets and quotas as set
Provide a total sales solution to Customers for any of their connectivity needs, to include basic device and equipment setup
Assist Customers in signing up for Tech assisted services and through contracted repair vendors
Assist Customers with minor equipment selections including but not limited to (CTV Converters, HD DVRs, EMTAs, Wireless Routers, Batteries, Mobile Devices etc.) troubleshooting and or replacement (Swap)
Provide optimum Customer experience and develop positive relationships
Build Customer confidence by making the store experience interactive, engaging and reassuring
Responsible for meeting established sales objectives by matching Customer needs with the right products and services
Make the most effective use of store displays and interactive devices for customers
Complete paperwork and sales reports as they relate to store opening and closing
Participate in all channel sales initiatives including but not limited to pop-up shops, direct community sales initiatives
Provide optimum Customer experience and develop positive relationships
Responsible for maximizing sales and profitability by focusing on key business initiatives, store merchandising, marketing execution, inventory management, and loss prevention
Perform other duties as required

Qualification

Customer-facing experienceRetail sales experienceWireless retail salesCommunications industry knowledgeBilingual proficiencyOral skillsComputer literacyMicrosoft Office SuiteWritten skillsInterpersonal skills

Required

At minimum two (2) years' Customer-facing experience
At minimum one (1) year experience working in a retail sales environment
Knowledge of principles and processes for providing Customer and personal services (i.e., Customer needs assessment, meeting quality standards for services, evaluating customer satisfaction)
Excellent oral and written skills
Experience in the Communications industry, as well as current and emerging technologies
Knowledge and experience with wireless retail sales
Strong interpersonal skills for interfacing with customers
Ability to work in a service-oriented, fast paced team environment
Ability to listen carefully and actively
Ability to meet established sales targets
Excellent oral and written skills
Computer literacy, with an aptitude for learning communication products and services
Knowledge of Microsoft Office Suite
High School Diploma, GED, or relevant experience
Minimum of one (1) year of retail, sales, or customer service experience
Must be willing to work a flexible schedule including evenings, weekends, and holidays
Standing or sitting, walking, typing, talking and hearing, bending, squatting, reaching, for extended periods of time
Ability to occasionally lift up to 25 pounds
Moderate noise level

Preferred

One (1) year cellular industry experience preferred
Some college preferred
Bilingual proficiency is a plus

Company

ATN International

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ATN International engages in the trading of shares and securities and satellite TV channel business.

Funding

Current Stage
Late Stage

Leadership Team

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Kelsey Kennedy
Human Resources Business Partner
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Company data provided by crunchbase