NuSpecies Herbal · 1 month ago
Client Success & Sales Specialist
United States
Part-time
Remote
Entry Level
$18/hr - $35/hr
2+ years expNuSpecies Herbal is a New York based integrative health consulting and herbal medicine company dedicated to helping clients live better and longer. They are seeking a Client Success & Sales Specialist to support and sell to clients, maintain client records, and participate in marketing efforts.
E-CommerceNutritionRetail
Responsibilities
Open and Close NuSpecies’ retail store
Process transactions for clients in store and over the phone
Answer the phones using our online phone system
Ensure client information is accurate, up-to-date, comprehensive, and in sync across all NuSpecies’ systems
Gathering relevant client health histories and establishing their goals with NuSpecies
Coordinating between clients and our consulting team
Ensuring clients understand and follow through on consultant recommendations
Supporting client accountability and product compliance
Facilitating seamless communication between clients and the consulting team
Add clients to our email/text list and encourage app downloads for client support
Be knowledgeable of and promote NuSpecies’ marketing and advertising efforts in store to clients
Maintain store inventory: perform weekly counts, report discrepancies, and avoid losses
Maintain cleanliness of the store and individual work area
Other duties as assigned
Qualification
Required
At least 2 years of experience in customer facing support and sales
Excited about trying NuSpecies products and seeing how they can help you
Known for your ability to connect with others and enjoy having detailed conversations with people
Passion for helping others and love self-help and are always researching and practicing a healthy lifestyle
Love using software to collect detailed and organized data about your clients
Practically always on time (or early)
Effective, clear communicator in-person and in all digital formats
Do great work autonomously and as part of a highly collaborative team
Do whatever it takes and the phrase 'that's not my job' is not a part of your vocabulary
Born GO GETTER - always looking for ways to add value, do better work, improve efficiencies, build others up, and make the world a better place
Comfortable in a fast-paced environment where you learn something new every day
Comfortable following someone else's lead, not being the decision-maker, and learning new information
Preferred
2+ years of proven relevant experience in sales, consulting, or the wellness industry
Proficient with Apple OS or ability to learn quickly and enjoy software
A degree in science or nutrition or certifications in health or life coaching
Strong attention to detail
Can type 50+ WPM or are excited to get up to speed before the end of the 90-day probation period by beginning practice right now
Your own transportation and a driver's license so you can be flexible with your shifts
Saturday or Sunday availability
Benefits
25 days of PTO
Up to 10 days (80 hours) of unused accrued time off will be paid out.
Medical Insurance (75% contribution by the company)
Vision and Dental
Life Insurance
Long term disability
401K with company match
Access to an exclusive marketplace of discounts negotiated by ADP.
Company
NuSpecies Herbal
NuSpecies is a natural health company focused on rebuilding and cleansing the body.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Aston Farquharson
Scientist & General Counsel
Company data provided by crunchbase