Apply on Employer Site

Tioga GTM · 3 weeks ago

Commercial Operations Consultant

United States

Full-time

Remote

Mid Level

3+ years exp

Tioga GTM is building a go-to-market consulting firm focused on improving sales effectiveness. They are seeking Commercial Operations Consultants to support client engagements, enhance commercial reporting, and enable sales operations.

Management Consulting

Hiring Manager

Jerry Hughes

Responsibilities

Support multiple client engagements concurrently, balancing priorities across different commercial environments

Work directly with client commercial teams at a hands-on, operational level

Support execution, insight, and enablement across Sales and broader GTM functions

Flex across different Commercial Ops responsibilities as client needs evolve

Operate as part of a Tioga engagement team, with a Tioga Managing Director always leading the overall client relationship

Build, maintain, and enhance commercial reporting and dashboards

Use tools such as PowerBI, Tableau, advanced Excel, and CRM-native reporting

Translate data into clear, actionable insights for sales and commercial leaders

Support pipeline visibility, forecast hygiene, and performance tracking

Administer, configure, and support mainstream CRM platforms such as Salesforce, Microsoft Dynamics, or HubSpot

Improve data quality, adoption, and usability through coaching and light governance

Act as a practical partner to commercial leaders — not a 'system cop'

Support and help run core commercial rhythms including sales meetings, pipeline reviews, and MBRs

Prepare materials, structure agendas, and track actions and follow-ups

Help bring consistency and clarity to how teams operate

Develop and run onboarding programs for new sales hires

Support sales training initiatives (logistics, reinforcement, tracking)

Help leaders turn enablement ideas into operational reality

Support administration of sales incentive compensation plans

Track performance versus targets and support payout processes

Improve clarity, transparency, and trust in incentive programs

Translate loosely defined commercial needs into clear requirements and action plans

Document processes, operating models, and tool usage in a way that supports adoption

Plan and manage discrete workstreams or initiatives alongside Tioga engagement leads

Support time-boxed initiatives such as territory planning, process improvement, or tool rollouts

Participate in advisory-oriented workstreams, including leading working sessions, presenting options and tradeoffs, and helping client stakeholders drive toward decisions

Qualification

Sales OperationsCommercial OperationsRevenue OperationsCRM AdministrationCommercial ReportingPowerBITableauSalesforceMicrosoft DynamicsHubSpotSales EnablementPerformance TrackingProcess DocumentationStakeholder ManagementTraining Support

Required

3+ years in a dedicated Sales Operations, Commercial Operations, Revenue Operations, or GTM Operations role

Experience working full-time in direct support of commercial functions (Sales, Revenue, or GTM)

Regular, hands-on interaction with commercial leaders and sales teams

Experience must be primarily commercial-focused — not a Finance, IT, or general Ops role with partial commercial responsibility

Deep, hands-on experience with at least one mainstream reporting / analytics platform (e.g., PowerBI, Tableau, or similar)

Deep, hands-on experience with at least one mainstream CRM platform (Salesforce, Microsoft Dynamics, HubSpot, or similar)

Strength in at least three of the following areas: Commercial reporting & analytics, CRM administration & enablement, Sales operating cadence & meeting support, Sales onboarding & enablement, Sales incentive compensation administration, Requirements definition & process documentation, Workstream or initiative support across multiple stakeholders, Ad hoc commercial project support