Digacore Technology Consulting Β· 1 month ago
IT Field Technician
Digacore Consulting is a technology consulting firm offering Managed IT Support Services to clients. They are currently seeking an IT Field Technician to ensure smooth on-site operations and support technical projects from start to finish, including conducting surveys, installing hardware, and troubleshooting issues.
Cloud ComputingConsultingNetwork Security
Responsibilities
Conduct on-site IT and network surveys during new client onboarding
Serve as the on-site technical resource supporting the Projects team for installations, upgrades, and troubleshooting
Install, configure, and test network and IT hardware (routers, switches, access points, workstations, etc.)
Document existing and newly installed infrastructure through detailed notes and photographs
Communicate clearly and professionally with clients and internal teams to ensure smooth project execution
Maintain a clean, organized, and safe work environment at client sites
Qualification
Required
Understanding of common IT and network components (routers, switches, access points, cabling, etc.)
Proficiency with Microsoft 365 applications (Outlook, Excel, Word, Teams, SharePoint)
Experience with UniFi, Meraki, or SonicWall systems
Strong communication, organization, and problem-solving skills
Positive attitude and eagerness to learn and grow within the IT field
Ability to lift and transport up to 50 lbs of equipment
Reliable personal transportation
Valid driver's license
Willingness to travel, including overnight or multi-day trips by car or air
CompTIA A+ or Network + certification
Benefits
Nationwide medical insurance
Dental insurance
Life insurance gifted to all employees
Long-term disability insurance gifted to all employees
401k and company matching
Generous PTO policy
HSA and FSA options
Paid training and certification assistance
Flexible working schedule
$500 sign-on bonus
Team building events