CVS Health · 2 weeks ago
Senior Product Manager, Learning Technology & AI Solutions
United States
Full-time
Remote
Mid, Senior Level
$107K/yr - $284K/yr
5+ years expCVS Health is a leading health solutions company dedicated to transforming health care. The Senior Product Manager, Learning Technology & AI Solutions will lead the design, development, and delivery of AI-enabled learning technology solutions that support enterprise workforce capability needs, working closely with various stakeholders to ensure successful implementations.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Lead cross-functional teams, partnering with subject matter experts and technology specialists to design and deliver learning solutions that address business challenges
Translate business requirements into solution designs, backlog items, and release plans for agile engineering teams
Develop current-state and future-state process flows and solution designs; validate requirements with business stakeholders
Create wireframes, mockups, and prototypes to communicate solution concepts and gather feedback
Partner with architecture and integration teams to ensure solution designs align with enterprise standards
Design end-to-end generative AI products, applications, and solutions for learning use cases; provide implementation guidance during delivery
Translate business needs and use cases into technical AI and ML solution requirements
Identify and implement AI-driven features to improve system usability and learner engagement
Ensure AI implementations comply with ethical standards, data privacy regulations, and security requirements
Ensure seamless integration of AI applications and ML models with existing IT infrastructure and business systems
Lead and coordinate user acceptance testing (UAT) with business stakeholders and end users
Validate AI/ML outputs for accuracy, bias, and alignment with intended use cases
Support pilot deployments and gather user feedback to inform iterative improvements
Develop test plans, test cases, and test scripts aligned to functional requirements and acceptance criteria
Coordinate with external vendors and implementation partners on deliverables, timelines, and issue resolution
Communicate solution status, risks, and dependencies to leadership and stakeholders
Facilitate requirements workshops, design reviews, and sprint planning sessions
Contribute to the learning technology roadmap in alignment with enterprise architecture and business goals
Stay current on emerging trends in AI and learning technology; recommend enhancements to improve learner engagement and business outcomes
Qualification
Required
5+ years' experience in Learning Technology, Learning & Development systems, or large-scale workforce capability development
3+ years' Product Management or Technical Product Management, within a complex stakeholder environment, managing all aspects of a successful product throughout its lifecycle and driving outcomes in a complex environment
3+ years' experience communicating technical concepts and implications to business stakeholders and customers as well as business concepts and requirements to technical teams
3+ years' experience working with user experience design and testing methodologies
2+ years' experience with AI concepts and tools (e.g., generative AI platforms, large language models) and their application in workplace learning
2+ years' experience with learning platforms including LMS (e.g., Workday Learning, Cornerstone, SABA), LXP (e.g., Degreed, EdCast, etc), and content authoring tools
2+ years' experience working with Agile methodologies and software
1+ year experience managing or coordinating offshore or contractor resources
Bachelor's degree in Learning & Development, Instructional Design, Organizational Development, Information Systems, or related field
Preferred
Strong communication, facilitation, and program management skills
Experience with AI-driven learning solutions, virtual reality (VR) learning, simulation platforms, or adaptive learning technologies
Hands-on experience with prompt engineering, LLM integration, or conversational AI applications
Experience with enterprise system integrations (APIs, xAPI/LRS, SSO, HRIS connectors)
Background in business analysis, solution architecture, or technical product ownership
Healthcare, retail, or pharmacy industry experience
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
H1B Sponsorship
CVS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
Hartford Business Journal
2026-01-11
Digital Commerce 360
2026-01-07
2026-01-07
Company data provided by crunchbase