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Siemens · 1 hour ago

Customer Service Project Manager – Data Centers

United States

Full-time

Remote

Senior Level

$90K/yr - $154K/yr

5+ years exp

Siemens is a leading company in energy distribution systems and solutions. They are seeking a Customer Services Project Manager to oversee projects in their Data Centers team, focusing on service solutions and ensuring successful project execution from initiation to closeout.

Artificial Intelligence (AI)ConsultingCyber SecurityInternet of Things

No H1B

Responsibilities

Manage projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met

Communicate effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle

Identify, assign, and manage project resources, including engineering, field personnel, vendors, and 3rd-party services

Proactively identify project risks, develop mitigation strategies, and monitor/control 3rd-party vendors to ensure contract adherence

Track project budget, schedule completion, and perform monthly revenue forecasting

Review and understand contractual obligations, manage change orders, and participate in vendor negotiations

Develop project execution plans like quality & testing plans, schedules, and risk registers. Implement recovery plans to address performance issues

Collaborate with internal/external teams and clients to develop site schedules, maintain client relationships, and provide 'Lessons Learned' feedback to improve project offerings

Qualification

Risk ManagementFinancial LeadershipProject ManagementCommunication SkillsPMP CertificationEngineering DegreeService Project ExperienceElectrical Equipment KnowledgeDatacenter Construction KnowledgeMS Project ProficiencyLeadership SkillsCollaboration Skills

Required

Bachelor's Degree or equivalent combination of education and experience

5+ years of direct service project management experience

5+ years of written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status and issues to internal and external Customers

Applicants must be authorized for employment in the U.S. without the need for employer sponsored work authorization now or in the future

Preferred

PMP certification – while not required immediately for this role, for those who do not have it already, obtaining PMP certification is required within 1 year of employment

A degree in engineering or construction management

Experience in specific industry related to service project e.g., field service, EPC projects, construction, energy, manufacturing

An understanding of medium and/or high voltage electrical equipment

An understanding of datacenter construction projects

Experience with MS Project or other relevant scheduling software

Strong leadership skills with experience in leading cross-functional project teams

Excellent written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status, and issues to internal and external Customers