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QNB Bank · 1 month ago

Peak Time Floating FSR (Teller)

Quakertown, PA

Part-time

Onsite

New Grad, Entry Level

QNB Bank is currently seeking a part-time Peak Time Floating Financial Service Representative in Quakertown, PA. The role involves building customer relationships, processing transactions, and cross-selling products while ensuring compliance with training and operational standards.

CommunitiesFinancial ServicesFinTech

Responsibilities

Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate

Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner

Cross-sells deposit and loan products and refers customers to appropriate person or department

Performs paying and receiving teller functions accurately and balances cash drawer at the end of the day

Must be proficient in all aspects of the role of Financial Service Representative

Able to relate to other people beyond giving and receiving instructions

Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns

Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities

Ability to travel between branches

Assumes additional job-related duties as requested including the ability to work at any branch location

Qualification

Customer serviceFinancial Service RepresentativeQNB product knowledgeBasic FSR trainingKeyboarding skillsBasic computer skillsBank experienceCommunication skills

Required

Part-time position currently available in Quakertown, PA

Monday through Friday from 10:00 a.m. to 3:00 p.m., and various weekends as needed

Primary work locations are Quakertown, Coopersburg, and Pennsburg

Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded

Takes personal initiative and is a positive example for others to emulate

Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner

Provides prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner

Cross-sells deposit and loan products and refers customers to appropriate person or department

Performs paying and receiving teller functions accurately and balances cash drawer at the end of the day

Must be proficient in all aspects of the role of Financial Service Representative

Able to relate to other people beyond giving and receiving instructions

Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns

Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities

Ability to travel between branches

Assumes additional job-related duties as requested including the ability to work at any branch location

Regularly required to stand for prolonged periods of time

Successful experience working with customers and co-workers

Must complete basic FSR training and new accounts training within the first 6 months of employment

Ability to lift and maneuver 25-50-pound coin bags

Communication skills that model QNB's sales efforts; including the ability to identify and fulfill customers' current and future needs

Requires basic reading, writing and arithmetic skills

Completion of high school, vocational training or equivalent

Fulfill QNB compliance in operations and security by adhering to government regulations, QNB policy, and established procedures

Operate an on-line teller terminal and other standard office equipment, including an adding machine and possess keyboarding skills and have a comfort with standard computer skills (i.e. Outlook, Word, and Excel)