Encompass Community Services ยท 1 month ago
Chief Program Officer
Santa Cruz, CA, USA
Full-time
Onsite
Lead/Staff, Director/Executive
$140K/yr - $150K/yr
5+ years expEncompass Community Services is dedicated to fostering dignity, health, and thriving communities for all. The Chief Programs Officer (CPO) will assume strategic and operational oversight for client programs and services, managing a budget of approximately $30 million and overseeing over 375 employees to deliver culturally competent programs.
ConsultingFamilyHealth CareSocialWellness
Responsibilities
Implement organizational strategic plan to adapt the business model in response to changing healthcare environments and reimbursement structures
Lead service management teams to integrate person-centered, accessible services and develop a continuum of care across programs. Focus on service innovation, development, a commitment to measurement-based care, and system-wide planning. Standardize quality, practice, and operations across Encompass where appropriate
Provide primary supervision for senior program managers and directors, fostering a culture of accountability and professional growth within the team
Collaborate with agency finance staff to create program budgets and set financial goals, ensuring goals are met or exceeded and identifying cost efficiencies to meet financial targets while maintaining quality standards
Partner with the COO, CFO, and other leadership staff to build and strengthen business models and revenue streams, diversify funding sources, and maximize potential for effective service delivery
Participate in developing and negotiating new funding contracts and strengthening established contracts with funding partners, ensuring effective service delivery and community impact
Ensure compliance with accreditation standards and federal, state, county, and other regulations governing contracted and reimbursable services, maintaining positive relationships with accreditors, funders, and payers
Develop and sustain operational linkages and synergies between programs, increasing efficiency, minimizing waste, and improving client outcomes
Oversee implementation of systems for measurement, monitoring, and evaluation of program and objectives, and quality improvement activities
Actively engage in community planning and coordination efforts, providing presentations and participating in planning groups to address population needs, services, and outcomes
Develop and sustain positive and productive relationships with funders and payers, ensuring program operation and service delivery consistent with contractual requirements and funder criteria
Lead, mentor, and support a team of managers overseeing multiple initiatives, programs, and services, providing senior-level direction and management while identifying opportunities for synergy and integration across programs
Provide leadership and support for programs incorporating evidence-based care and practice models, ensuring fidelity to program implementation and operation
Review, monitor, and interpret proposed legislation and changes in laws and regulations related to programming and services, ensuring programs remain compliant and up-to-date with regulatory requirements, in partnership with the CQI Director and team
Qualification
Required
Advanced degree in public health, public administration, business, or related field
Minimum of 5 years' executive-level experience in health or social services leadership roles
Demonstrated track record in program development, financial management, and regulatory compliance
Proven ability to build and maintain effective relationships with stakeholders and agencies
Strong leadership and project management skills, with a focus on achieving results and driving innovation
Company
Encompass Community Services
Encompass is a nonprofit organization providing services in behavioral health, family and social well-being, education and more.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Monica Martinez
Chief Executive Officer
Kim Morrison
CFO
Recent News
The Business Journal
2025-11-01
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