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Palm Beach Atlantic University · 1 day ago

Assistant, Department of Public Safety

West Palm Beach, FL

Full-time

Onsite

New Grad, Entry Level

Palm Beach Atlantic University is seeking an Assistant for their Department of Public Safety. This role provides support in key distribution, access control systems, and financial transactions related to campus safety and services.

Higher Education

Culture & Values

Responsibilities

Provides support and responds to DPS Card Services customer requests that are received in person, by phone, voice mail, email and Teams

Distributes keys and access badges to visitors and contractors

Assigns and removes specific building card access for students, faculty and staff. Adjusts card reader open hours for events

Receives communication of door access issues and relays information to Front Desk Operations Manager and technician with details of the issue

Performs other duties as assigned by the Front Desk Operations Manager

Processes student, employee, and on-campus contractors new and replacement access PBA ID cards. This includes requesting, receiving, and processing electronic submission of photos for PBA Cards and processing of payments

Generates and prints temporary ID cards for various summer camps

Assists with card distribution during Welcome Week weekends

Processes all financial transactions which includes deposits of PBA Card funds, and purchases of meal plans

Processes refund requests by Students Accounts and the library staff

Provides available parking information and vehicle and bike decal registration and distribution

Assists visitors, contractors, students and employees with registering for a temporary parking pass

Generates weekly camera log reports defining recording status

Qualification

Customer Service OrientationAttention to DetailEffective CommunicationTechnologyProfessionalismAdaptable/FlexibilityChrist-first FaithConfidentialityTeamwork & Collaboration

Required

High school diploma, required

Entry level

Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times

Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic

Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey

Adaptable/Flexibility – Ability to change or adjust to change

Attention to Detail – Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye

Confidentiality – Maintains the necessary confidentiality and discretion required for the position

Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences

Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally

Technology – Strong aptitude to learn new technologies as department processes evolve

Ability to work non-routine hours during certain times of the year

Ability to sit for prolonged periods of time

Ability to traverse campus and stairs

Ability to lift/move objects up to 25 pounds