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Duke University Health System · 1 month ago

Provider Support Assistant - Department of Cardiothoracic

Durham, NC

Full-time

Onsite

Entry Level

1+ years exp

Duke University Health System is committed to compassionate care that changes the lives of patients and their communities. They are seeking a Provider Support Assistant to perform administrative tasks in support of physicians and advanced providers, including scheduling appointments, managing communications, and maintaining records.

Health CareMedical

H1B Sponsor Likely

Responsibilities

Answer telephone, take and deliver messages to physicians, nurses and others. Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards

Schedule or arrange activities effectively; make and confirm travel arrangements as necessary; make appointments

File and retrieve records in accordance with established procedures and filing systems; research lost or missing records in accordance with established procedures

Perform clerical and typing tasks involved in processing varied office materials such as form letters, requisitions, memoranda, and reports or summaries

Performs various appointment and access-related duties to include, but not limited to, scheduling, canceling, rescheduling, general appointment information, and directions

Utilizes multiple technology applications and systems to perform scheduling tasks such as Maestro Care (Epic)

Coordinate services across multiple Duke Health locations, departments and providers

Professionally and effectively, communicate verbally and in writing with patients, referring providers, colleagues, and Duke Providers

Send and collect referrals, patient records, and other documentation as requested by provider(s)

Qualification

Maestro Care (Epic)Clerical supportCommunication skillsSchedulingRecord management

Required

High school diploma or equivalent education required

One-year experience of clerical or general office support required

Company

Duke University Health System

Glassdoor3.7

World-class academic and health care system

Founded in 1925

Durham, North Carolina, USA

10001+ employees

http://dukemedicine.org

H1B Sponsorship

Duke University Health System has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (39)

2024 (30)

2023 (17)

2022 (24)

2021 (12)

2020 (10)