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CrossCountry Mortgage, LLC · 4 hours ago

Team Captain

San Diego, CA

Full-time

Onsite

Mid Level

$28.84/hr - $38.46/hr

3+ years exp

CrossCountry Mortgage, LLC is the nation's number one distributed retail mortgage lender with a strong culture of employee engagement and support. The Team Captain is responsible for managing the Loan Partner team, overseeing loan files, and ensuring effective communication with borrowers and realtors throughout the mortgage process.

FinanceFinancial ServicesLendingMortgage

Responsibilities

Ensure the entire Loan Partner Team needs are met

Take telephone applications and schedule appointments with the Loan Partner

Schedule realtor appointments for the assigned Loan Originators with the Loan Partner

Submit complete loan applications for each customer file with the Loan Partner

Track all requested documents in Encompass

Review documentation received within 24 hours of receipt for discrepancies, omissions, verified income calculation, asset verification and Encompass updates based on verified information and immediately notify Loan Originators when any discrepancies are found on documentation

Partner with Loan Partner in resolving problems in files and documents

Ensure files are complete and set-up in accordance with Company policy and procedures

Schedule and attend all Branch/team meetings

Qualification

NMLS LicenseMortgage loan processingEncompass experienceDUPrioritizeRESPAMicrosoft OfficeCommunication skills

Required

High School Diploma or equivalent

Minimum 3 years' current conventional fixed and ARM, HELOC and construction mortgage loan processing or origination experience

NMLS License Required under the terms of the S.A.F.E. Act of 2008

Working knowledge of RESPA and general knowledge of all mortgage and consumer lending regulations and loan documents

Excellent communication skills

Ability to prioritize and meet deadlines

Available to work varying hours

Encompass experience

Knowledge of DU, LP, Microsoft Office & Windows

Benefits

Medical

Dental

Vision

401K

Company-provided short-term disability

Employee assistance program

Wellness program

Company

CrossCountry Mortgage, LLC

Glassdoor3.5

Back in 2003, our founder and CEO, Ron Leonhardt, started CrossCountry Mortgage with one goal: become a nationwide mortgage lender that helps people with clear and fast home loans.

Founded in 2003

Cleveland, Ohio, USA

5001-10000 employees