Benefits Technician jobs in United States
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Association of Village Council Presidents · 4 weeks ago

Benefits Technician

The Association of Village Council Presidents is seeking a Benefits Technician to support various public assistance programs. The role involves conducting interviews, determining eligibility, and authorizing benefits while receiving comprehensive training in program requirements and procedures.

CommunitiesEducationNon ProfitSocial Assistance

Responsibilities

Functions at the entry/trainee level, receiving and applying training in public assistance program requirements, procedure and related subjects, and developing competence in determining eligibility and authorizing benefits
Receives formal and on-the-job training in the following: policies, procedures, and requirements of differing public assistance programs, including those under the jurisdiction of another governmental agency such as child support enforcement and permanent fund dividend programs; the application and operation of the divisions computer system (EIS); the orientation to the purposes and function of the division within the assigned geographical area; and the interviewing techniques used by staff
Interspersed between formal training sessions, increasingly reviews and conducts routine casework (eligibility determinations and benefit authorizations) while learning how to interpret and apply the knowledge gained during training. Work is monitored and evaluated by staff
Handles a caseload, which is incrementally increased by size and complexity of various programs
Work includes the gathering of required verifications pertaining to income, resources, expenses, etc
Conducting necessary interviews, making the initial or continuing eligibility determinations
Reviewing monthly client submittals and/or change reports
Authorizing correspondence to applicants/recipients on anticipated changes; determining benefit levels; need for additional documentation and information; case status, policy explanations or budget calculations

Qualification

Eligibility determinationData analysisInterviewing techniquesPublic assistance programsComputer system operation

Required

Functions at the entry/trainee level, receiving and applying training in public assistance program requirements, procedure and related subjects, and developing competence in determining eligibility and authorizing benefits
Receives formal and on-the-job training in the following: policies, procedures, and requirements of differing public assistance programs, including those under the jurisdiction of another governmental agency such as child support enforcement and permanent fund dividend programs; the application and operation of the divisions computer system (EIS); the orientation to the purposes and function of the division within the assigned geographical area; and the interviewing techniques used by staff
Interspersed between formal training sessions, increasingly reviews and conducts routine casework (eligibility determinations and benefit authorizations) while learning how to interpret and apply the knowledge gained during training
Handles a caseload, which is incrementally increased by size and complexity of various programs
Work includes the gathering of required verifications pertaining to income, resources, expenses, etc
Conducting necessary interviews, making the initial or continuing eligibility determinations
Reviewing monthly client submittals and/or change reports
Authorizing correspondence to applicants/recipients on anticipated changes; determining benefit levels; need for additional documentation and information; case status, policy explanations or budget calculations

Company

Association of Village Council Presidents

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Association of Village Council Presidents is a non-profit organization that provides social development services to tribal communities.