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Octagon · 4 weeks ago

Hospitality Manager (Ticketing Manager) (Global Soccer) (Adult Beverage Client) (Contract)

United States of America

Contract

Onsite

Mid Level

$75K/yr - $75K/yr

Octagon is a global sports, entertainment, and experiential marketing company. They are seeking a Ticket Manager to plan and manage ticketing for a FIFA World Cup 26™ Partner, ensuring a seamless experience for clients and attendees during the event.

AdvertisingBrand Marketing

Growth Opportunities

Responsibilities

Working closely with the Ticketing Director and client lead in planning, assigning, checking and distributing all tickets for a FIFA World Cup 26™ Tournament partner

Liaising with the Global ticketing team and other relevant workstream leads as required

Managing ticket inventory via the FIFA online ticket portal

Checking all ticket assignments for accuracy

Setting up and managing the ticket distribution process in collaboration with client lead and ticketing support team

Work alongside the guest communications team to create a seamless process for requesters who reach out with questions

Support with individual block and row seat assignments

Handling in tournament real time ticket issue resolution

Providing ticket usage reports

Leading post-event reconciliation and reporting

Qualification

Event planningDigital ticketing operationsTicket managementExcelPowerPointOutlookTeam playerDetail-orientedCommunication skills

Required

Experience in a similar role at a large scale at a major sporting event such as the Olympics, Paralympics or FIFA World Cup

Experience managing digital ticketing operations

High level Excel, PowerPoint and Outlook skills

Must be able to remain in a stationary position at least 50% of the time

Flexibility and willingness to travel domestically and work weekends or holidays as needed. Moderate travel (20-45%) with ability to be onsite throughout tournament window (June-July) as needed