Field Technical Services Junior Associate Consultant (Intern) jobs in United States
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Mercedes-Benz in the UK · 2 weeks ago

Field Technical Services Junior Associate Consultant (Intern)

Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. The Junior Associate Consultant (Intern) will assist with technical documentation, training, and issue mitigation for the products and services provided to dealers and customers.

AutomotiveManufacturingSales Automation

Responsibilities

Assisting the MBUSA service engineers in identifying, tracking, and resolving issues in the Mercedes-Benz model lines sold and serviced in the US (NAFTA) market
Participating in component level tear down and root cause analysis
Interfacing with the other business units of MBUSA on PTS’s behalf in conjunction with the engineers in order to support our dealers and products
Creation of dashboards to support engineering team
Building AI bots to support engineering team

Qualification

Automotive diagnosticsPowerBITechnical writingMicrosoft OfficeAI technologyDatabase managementCommunication skills

Required

The JAC Program is open to students who are currently enrolled in a Bachelors or Master's program, or have graduated no more than 12 months prior to internship start date
Available from February 2026 - July 2026
Hybrid in-person schedule, up to 28 hours maximum
Available during core working hours of 10 AM - 3 PM Eastern
Proof of Proficiency (Portfolio, Recommendation Letters, etc.)

Preferred

Working level aptitude with Microsoft Office suite (Word, Excel, Powerpoint)
Strong technical mindset, automotive based diagnostics experience preferred
PowerBI and experience constructing and editing dashboards
Knowledge of AI technology
Database and data management skills, reporting, and interpretation
Strong oral and written communication skills specifically with respect to technical writing

Company

Mercedes-Benz in the UK

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Mercedes-Benz, a Mercedes-Benz Group AG company, is one of the most well known and established premium brands in the world.

Funding

Current Stage
Late Stage
Company data provided by crunchbase