Tata Consultancy Services · 3 days ago
Engineer Technology
Cumming, GA
Full-time
Onsite
Mid, Senior Level
$90K/yr - $115K/yr
7+ years expTata Consultancy Services is a leading global IT services and consulting company, and they are seeking an Engineer Technology to provide support and development for the ServiceNow platform. The role involves managing user roles, optimizing system operations, and leading integration efforts while mentoring junior developers and collaborating with cross-functional teams.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Perform L2/L3 support for ServiceNow platform issues, enhancements, and upgrades
Manage user roles, groups, ACLs, and domain separation configurations
Monitor platform performance, conduct health checks, and optimize system operations
Design and develop custom applications, workflows, and integrations using JavaScript, REST/SOAP APIs, and ServiceNow Studio
Implement and enhance modules including Incident, Problem, Change, CMDB, Knowledge, and Service Portal
Develop and maintain HRSD solutions including HR Case Management, Onboarding, and HR Integrations
Architect and implement solutions across ITSM, ITOM (Discovery, Event Management, Service Mapping), HRSD, CSM, GRC (Risk, Policy & Compliance), and SecOps (Security Incident & Vulnerability Response)
Lead integration efforts with third-party systems using web services
Deliver Performance Analytics dashboards and reports aligned with business KPIs
Conduct workshops and collaborate with cross-functional teams to define requirements and best practices
Mentor junior developers and foster a culture of continuous learning and process improvement
Manage vendor relationships and coordinate with external consultants
Qualification
Required
Bachelor's degree in computer science or related field
ServiceNow Certified System Administrator (CSA); additional certifications preferred
7+ years of hands-on ServiceNow development and administration experience
Strong understanding of ITIL processes and SDLC methodologies (Agile, Scrum, Waterfall)
Preferred
Experience with BMC Remedy ITSM and its integration with ServiceNow
Hands-on with Domain Separation and multi-tenancy configurations
Familiarity with ServiceNow Orchestration and Automation techniques
Exposure to enterprise-level migrations and data integrity management
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
Business Standard India
2026-01-09
Company data provided by crunchbase