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Duke University Health System · 1 month ago

Program Manager - Neurodiagnostic Department

Durham, NC

Full-time

Onsite

Mid Level

4+ years exp

Duke University Health System is committed to compassionate care and is seeking a Program Manager for their Neurodiagnostic Department. This role involves overseeing the strategic and operational functions of the EEG Laboratory program, ensuring compliance, quality, and continuous improvement in patient care.

Health CareMedical

H1B Sponsor Likely

Responsibilities

Shape strategy and growth for EEG services

Lead talented teams and foster professional development

Drive quality, compliance, and accreditation standards

Champion innovation in infrastructure and technology

Support research and education that advance the field

Coordinate and participate in meetings with faculty members to determine objectives of the program and/or center and to identify internal and external resources available to meet those objectives

Develop and implement program protocol, procedures, and operating policies

Lead the overall administration and performance of EEG-related services and programs

Collaborate with leadership to define program objectives, success metrics, and growth strategies

Develop and manage capital and operational budgets, monitor reimbursement changes (e.g., CPT codes), and establish productivity and quality benchmarks

Identify opportunities for program expansion and adoption of new technologies across affiliated hospitals and regional markets

Develop and maintain clear job descriptions and competency standards for all program staff

Partner with leadership to recruit, onboard, and retain qualified personnel (technologists, engineers, research assistants, administrative staff)

Ensure staff meet continuing education and credentialing requirements

Provide guidance and feedback to foster optimal performance and professional development

Establish and maintain policies, procedures, and technical standards in alignment with national and international guidelines

Oversee accreditation processes and ensure compliance with institutional, state, and federal regulations

Monitor and improve the quality of technical performance, interpretation accuracy, reporting timeliness, and billing processes

Implement robust quality improvement programs and safety protocols

Assess and optimize lab infrastructure, including facilities, equipment, software, and IT systems

Select and implement appropriate technologies to support program objectives

Ensure secure storage, archiving, and protection of patient health information

Develop educational materials and training programs for residents, fellows, and technologists in collaboration with fellowship directors

Communicate effectively with internal and external stakeholders, representing program interests in departmental and hospital committees

Respond to inquiries and provide subject matter expertise on EEG operations and standards

Oversee research activities within the EEG program, ensuring compliance with quality and safety standards

Support initiatives to enhance staff and patient satisfaction through data-driven improvements

Qualification

CertificationProgram ManagementQuality AssuranceBudget ManagementTeam LeadershipAnalytical SkillsCommunication SkillsOrganizational Skills

Required

Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program

Work requires the ability to plan and administer programs and direct program activities within a specific functional area, generally acquired through four years of related experience

Or any other equivalent combination of relevant education and/or experience

Preferred

EEG Certification preferred (Electroencephalograph Technologist)

Company

Duke University Health System

Glassdoor3.7

World-class academic and health care system

Founded in 1925

Durham, North Carolina, USA

10001+ employees

http://dukemedicine.org

H1B Sponsorship

Duke University Health System has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (39)

2024 (30)

2023 (17)

2022 (24)

2021 (12)

2020 (10)