Ensemble Health Partners · 3 hours ago
Public Benefit Specialist
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. The Public Benefit Specialist role involves interviewing patients to determine eligibility for Medicaid benefits and assisting with application processes to ensure timely billing.
Health CareHospitality
Responsibilities
Interviews uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or location Financial Assistance program
Assists with application processes to facilitate accurate and appropriate submissions
Follows-up on submitted applications to insure timely billing or adjustment processing
Reviewing all referred uninsured/under-insured patients for program eligibility opportunities, initializing and coordinating the application process to facilitate accurate and appropriate submissions
Effectively communicating with the patient to obtain documents that must accompany the application
Following submitted applications to determination point, updating applicable insurance information and ensuring timely billing or adjustment posting
Documenting all relevant actions and communication steps in assigned patient accounting systems
Maintaining working knowledge of all state and federal program requirements; shares information with colleagues and supervisors
Developing and maintaining proactive working relationship with county/state/federal Medicaid caseworker partners, working collaboratively with other revenue cycle departments and associates
Other job duties as assigned
Qualification
Required
1-2 years of experience in healthcare industry, interacting with patients regarding hospital financial issues
High School Diploma or GED. Combination of post-secondary education and experience will be considered in lieu of degree
CRCR Required within 9 months of hire (Company Paid)
Preferred
Understanding of Revenue Cycle including admission, billing, payments and denials
Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification
Knowledge of Health Insurance requirements
Knowledge of medical terminology or CPT or procedure codes
Patient Access experience with managed care/insurance and Call Center experience highly preferred
Benefits
Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
Company
Ensemble Health Partners
Ensemble Health Partners is the leading revenue cycle management company for hospitals, health systems and physician practices.
Funding
Current Stage
Late StageTotal Funding
unknown2022-03-25Private Equity
2019-05-30Acquired
Recent News
2025-12-10
R1 RCM Holdco Inc.
2025-10-28
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