Apply on Employer Site

RTX · 3 weeks ago

CSMC Quality Clinic Manager (Onsite)

PW102: Middletown Aircraft Rd P.O. Box 611, Middletown, CT, 06457 USA

Full-time

Onsite

Mid, Senior Level

$124K/yr - $250K/yr

7+ years exp

RTX is transforming the future of flight by designing and servicing advanced engines. The CSMC Quality Clinic Manager will lead the quality clinic operations, managing escape processes and improving root cause corrective action proficiency within the organization.

AerospaceManufacturingSecuritySensorTelecommunications

No H1B

U.S. Citizen Only

Responsibilities

Coordinate the Escape Management Process for escapes, including population bounding, identifying robust systemic root cause and follow up on the implementation of corrective/preventive actions

Facilitation and coaching of cross functional Problem Resolution Team (PRTs) for escapes and Clinic Assists for high pain organizational issues

Foster and maintain cooperative relationship with Program Quality, Product Recall, DCMA, and leverage clinic to clinic interaction across PW enterprise

Improve RCCA (Root Cause Corrective Action) proficiency throughout assigned organization

Drive personal improvement in RCCA competency

Maintain Quality Clinic and individual certifications

Support the maintenance of all Clinic Metrics

Maintain CORE (Customer Oriented Results and Excellence) discipline and certification

Qualification

RCCA tools knowledgeEngineering degreeManufacturing operations experienceMicrosoft Office proficiencyNon-conforming material managementSAP knowledgeAerospace industry experience8D process familiarityLeadership experience

Required

Bachelor's degree and 10 or more years' experience in an engineering, manufacturing operations, quality or similar industrial environment OR a Master's degree and 7 or more years' experience in an engineering, manufacturing operations, quality or similar industrial environment

Proficiency in Microsoft Office products (Word, PowerPoint, Excel)

Knowledge of non-conforming material management processes

Knowledge of RCCA tools and proficiency in driving robust systemic RCCA

Experience in a lead/supervisory/management capacity

Preferred

Master's Degree

Knowledge of SAP and Quality Notifications

Familiarity with the 8D process

Experience working in a shop capacity

Aerospace industry experience

Experience developing and executing action plans, influencing decisions and driving change

Benefits

Medical

Dental

Vision

Life insurance

Short-term disability

Long-term disability

401(k) match

Flexible spending accounts

Flexible work schedules

Employee assistance program

Employee Scholar Program

Parental leave

Paid time off

Holidays

Company

RTX

Glassdoor3.8

RTX is comprised of three market-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – working as one to answer the biggest questions and solve the hardest problems in aerospace and defense.

Founded in 1922

Arlington, Virginia, USA

10001+ employees