JPMorganChase · 2 weeks ago
Payments-Commercial Card-Early Engagement Relationship Manager-Vice President
Plano, TX
Full-time
Onsite
Mid, Senior Level
$102K/yr - $165K/yr
5+ years expJPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to a wide range of clients. The Early Engagement Relationship Manager will manage a portfolio of clients, focusing on their first-year experience with the commercial card program and ensuring a best-in-class client experience through data-driven insights and strong relationship management.
Asset ManagementBankingFinancial Services
Responsibilities
Own the Commercial Card account relationship with a primary focus client experience, growth initiatives, and retention
Identify, plan, and implement payables strategies for growth and expansion, identify product cross sell opportunities and account retention
Act as a consultant for clients by learning their businesses and providing advanced monetization, working capital and efficiency strategies
Effectively communicating with C-Level executives and Senior level internal stakeholders
Partner with service and operations teams to resolve issues
Navigate multiple client-facing banking platforms and internal proprietary systems with ease
Demonstrate resiliency and adaptability in a fast-paced, innovative, and complex client environment
Think critically and exercise sound independent judgment
Demonstrate enthusiasm, resilience under stress, and a will-to-solution attitude, along with being results-oriented
Approach problems logically and with good judgment to ensure the appropriate outcome for clients and the firm, making appropriate decisions quickly and competently
Work effectively both independently and in a team environment
Qualification
Required
5+ years of experience in Client Relationship Management, Payments, Treasury, or Commercial Card industry
Excellent virtual communication and presentation skills (Zoom, Teams)
Ability to work independently with little professional guidance
Strong financial acumen and analytical skills
Demonstrated ability to deliver an exceptional client experience with measurable results
Proven ability to proactively build relationships and trust with clients
Experience in successfully managing multiple complex and highly visible large client relationships concurrently, which includes directly interacting with C-level clients and executive-level internal stakeholders
Demonstrated resiliency and adaptability in a fast-paced and often complex client environment
Strong problem-solving and decision-making skills, with the ability to approach problems logically and with good judgment
Strong client focus with the ability to learn a client's business to identify optimal payment and efficiency practices
Strong understanding of commercial card payment products, client accounting systems, ERPs, and the ability to articulate bank integrations through sFTPs and APIs
Preferred
Bachelor's degree
In-depth product knowledge in the Commercial Card industry
In-depth product knowledge of specific JPMC payables products
Experience with Microsoft Suite, Salesforce, and Zoom. Ability to learn and use JPM proprietary platforms and solutions quickly and effectively
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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