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Apply Digital · 6 hours ago

Senior Project Manager

Los Angeles, CA

Full-time

Hybrid

Mid, Senior Level

$100K/yr - $150K/yr

7+ years exp

Apply Digital is a global experience transformation partner seeking a Senior Project Manager to lead complex digital programs. The role involves strategic planning, process improvement, and stakeholder coordination to ensure successful delivery of digital transformation initiatives.

AppsData ManagementInformation TechnologyInternetWeb Browsers

Growth Opportunities

Responsibilities

Lead and oversee complex digital projects from kickoff through delivery, coordinating all aspects of execution—from defining objectives and translating client outcomes into actionable plans, to managing delivery against scope, timeline, and budget

Collaborate closely with cross-functional teams, including developers, designers, data analysts, QA, and product managers, to ensure smooth workflows, clear communication, and successful project outcomes

Guide teams through Agile and hybrid methodologies, facilitating sprint planning, daily stand-ups, reviews, and retrospectives to maintain focus, transparency, and continuous improvement

Define and manage project roadmaps, milestones, and capacity plans, proactively identifying dependencies, bottlenecks, and risks to keep delivery on track

Serve as a key liaison between technical and business stakeholders, aligning on objectives, resource needs, and delivery priorities that support broader strategic goals

Partner with analytics and technical teams to inform decisions with data, support testing strategies, and validate project performance against KPIs and success metrics

Ensure data accuracy and integration across platforms, enabling insights that drive optimization and measurable business outcomes

Oversee release management across multiple platforms, coordinating deployments, resolving blockers, and maintaining quality assurance standards

Facilitate strategic sessions—including discovery, requirements definition, design reviews, and decision-making workshops—to drive clarity, alignment, and informed execution

Maintain clear documentation, master schedules, and communication plans within project management tools to ensure visibility, accessibility, and alignment across teams

Manage third-party vendors and partners, ensuring adherence to SLAs, budget expectations, and seamless integration into broader delivery workflows

Report regularly on project health, risks, and performance metrics, ensuring transparency with leadership, the PMO, and client stakeholders

Foster a collaborative, one-team culture by monitoring team morale, supporting continuous learning, and championing new tools and practices that elevate delivery effectiveness

Manage multiple high-priority initiatives concurrently, balancing complexity, pace, and interdependencies

Identify early indicators of delivery challenges and implement triage and mitigation strategies to maintain momentum

Drive clarity in ambiguous environments by defining requirements, removing blockers, and aligning stakeholders around shared outcomes

Proactively identify and address gaps in processes, tools, or team capabilities, escalating to leadership as needed to protect delivery

Qualification

Agile methodologiesDigital transformationSDLCProject managementCI/CDData analyticsVendor managementJiraCross-functional collaborationLeadership presenceCommunicationEmotional intelligenceCritical thinking

Required

7+ years of experience leading complex, end-to-end digital programs in an agency, consultancy, or professional services environment—ideally for global or enterprise clients—with a strong track record of delivering high-profile digital platforms

Deep experience as a Project Manager supporting technically complex digital initiatives, with ownership of timelines, budgets, scope, and delivery across evolving client and business needs

Strong understanding of SDLC, CI/CD, and Agile delivery models (Scrum, Kanban, or hybrid)

Skilled at cross-functional collaboration across technical, design, data, and business teams—aligning priorities, driving accountability, and ensuring seamless communication

Strong facilitation capabilities, from sprint ceremonies to executive-level discussions, with the ability to translate conversations into clear plans, decisions, and measurable outcomes

Technically fluent, able to engage credibly on topics such as AI, data analytics, cloud architecture, and platform integrations, and comfortable using analytics for data-informed decision-making

Experience managing headless or composable implementations across eCommerce, CMS, loyalty, or personalization platforms (e.g., CommerceTools, Contentful, Talon.One, Auth0, Segment)

Adept at managing vendors and partners, including defining scopes, budgets, SLAs, and ensuring effective integration with internal teams

Proficient with project and collaboration tools such as Jira, Confluence, Airtable, Notion, Smartsheet, and Google Suite

Skilled in tracking and reporting KPIs and performance metrics, using insights to drive delivery improvements and operational efficiency

Strong relationship builder who can work confidently with Director, VP, and C-suite stakeholders, using sound judgment, diplomacy, and clear communication

Demonstrates strong leadership presence—able to motivate teams, influence decisions, and model professionalism, accountability, and resilience under pressure

High emotional intelligence, with the ability to read a room, adapt communication styles, and navigate complex interpersonal dynamics to maintain alignment and trust

Proactive and self-directed, with strong critical-thinking skills and the ability to anticipate risks, identify opportunities, and solve problems independently

Comfortable operating in fast-paced, shifting environments while managing multiple time-sensitive initiatives simultaneously

Experienced contributing to PMO-driven frameworks, governance, planning cadences, and reporting cycles

Successful track record delivering work across internal delivery teams and vendor- or partner-supported models

Preferred

Agile or Scrum Master certifications (CSM, PMI-ACP, or equivalent)

Experience managing Jira development boards

Benefits

Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact.

An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.

Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support.

Generous vacation policy: Work-life balance is key to our team’s success, so we offer flexible personal time offer (PTO); allowing ample time away from work to promote overall well-being.

Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.

Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.