General Dynamics Information Technology · 1 day ago
ServiceNow System Architect
Tampa, FL
Full-time
Onsite
Senior Level, Lead/Staff
$144K/yr - $196K/yr
10+ years expGeneral Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government. As a ServiceNow System Architect, you will play a crucial role in the design, implementation, and optimization of the ServiceNow platform, ensuring alignment with business objectives while enhancing system stability, security, and performance.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Develop and maintain the overall architecture of the ServiceNow platform, ensuring alignment with business needs and industry best practices
Oversee system maintenance, upgrades, and enhancements, ensuring minimal disruption and optimal performance
Design and implement workflows, business rules, client scripts, and UI policies to automate processes and improve efficiency
Lead the design and implementation of integrations with external systems using REST, SOAP, LDAP, SSO, and other protocols
Configure and support ITOM and ITAM modules, including discovery, service mapping, asset management, and event management
Configure and maintain Strategic Portfolio Management (SPM) modules, including Demand, Project, Portfolio, and Resource Management, with a focus on Agile methodologies
Manage MariaDB installation, optimization, indexing, and coding to support platform performance
Configure and maintain system ACLs, certificates, and security protocols, ensuring compliance with organizational policies
Monitor system stability, conduct risk assessments, and implement measures to prevent service degradation or interruptions
Develop dashboards, KPIs, and reports to provide visibility into portfolio performance, risks, and opportunities
Create and maintain technical documentation, architecture diagrams, and governance standards for the platform
Qualification
Required
Clearance Level Must Currently Possess: Secret
Clearance Level Must Be Able To Obtain: Top Secret/SCI
10 + years of related experience
US Citizenship Required: Yes
Education: Bachelor's degree with focus in Computer Science, Information Technology, or a related field
Technical skills: Proficiency in JavaScript, Glide API, and ServiceNow development tools
Familiarity with CI/CD pipelines, Git, and automated testing frameworks
Strong understanding of system security, ACLs, and certificate management
Proven experience with on-premises ServiceNow deployments and server administration (Windows/Linux)
Expertise in ITOM, ITAM, and SPM modules
Strong knowledge of integration protocols (REST, SOAP, LDAP, SSO)
Preferred
Applicable DoD 8140 or DoD 8570 Certification
Experience with database management (MariaDB preferred)
Security clearance level: TS/SCI eligibility preferred
Benefits
Comprehensive benefits and wellness packages
401K with company match
Variety of medical plan options, some with Health Savings Accounts
Dental plan options
A vision plan
Paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paul Nedzbala
Senior Vice President
Ben Buckley
Vice President and General Manager
Recent News
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