USAJOBS · 1 month ago
IT SPECIALIST (CUSTOMER SUPPORT-Direct Hire Authority
Eglin AFB, Florida, USA
Full-time
Onsite
Entry Level
$40K/yr - $96K/yr
1+ years expUSAJOBS is seeking an IT Specialist to support the 96th Test Wing through deployment and sustainment of robust operational capabilities, programs, and services. The role involves managing IT assets, operating the Central Receiving Function for IT equipment, and providing customer support and training.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Performs Information Technology Asset Management for Eglin Air Force Base
Operates the Central Receiving Function for the receipt and delivery of IT equipment
Performs as Base Software License Manager
Provides customer support, assistance, training, and orientation
Qualification
Required
U.S. Citizenship is required
Males must be registered for Selective Service
This position is subject to provisions of the DoD Priority Placement Program
Obtain and maintain a Secret security clearance
Employee must maintain current certifications
This is a designated Drug Testing Position
May be required to work other than normal duty hours. Overtime may be required
Shift work and emergency overtime may be required
Disclosure of Political Appointments
All federal employees are required to have direct deposit
This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date
This is a cybersecurity position within the DoD Cyberspace Workforce Framework (DCWF); the employee will be fully qualified in accordance with DoDD 8140.01, DoDI 8140.02, and DoDM 8140.03
Employee will be required to possess a valid operator's license to drive a motor vehicle
Must be capable of operating a forklift
Employee will occasionally be exposed to conditions that may be uncomfortable in a warehouse environment with no temperature controls
Employee will be required to perform additional duties as assigned by the Branch Chief, Flight Chief or Commander
Recall to duty may be a requirement of this position
Must be able to pass a pre-employment physical, must be able to lift at least 40 pounds
Work will require walking and standing in conjunction with travel and to attendance at meetings and conferences away from the work site
Some work areas are adequately lighted, heated, and ventilated. The work environment involves everyday risks or discomforts that require normal safety precautions
Occasionally be exposed to uncomfortable conditions in a warehouse environment
Applicants must have at least one (1) year or will have one year within 120 days of closing of this announcement, at the next lower grade GS-04, or nh-01 equivalent in other pay system
General experience in assisting with base level accountability of sensitive information technology equipment and asset management operations and support of the installation's information technology equipment, computers, network equipment and all other IT equipment assets
Assisting with the receiving, acceptance, distribution and accountability of all IT assets
Assisting as a base software license manager
Providing management assistance and consultation on processes; establishes procedures
The experience must demonstrate each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication, 4) Problem solving
Applicants must possess a bachelor's degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the following fields identified above and required the development or adaptation of applications, systems or networks
Must submit all relevant transcripts
Preferred
Experience in Information Technology field, information technology asset management
Knowledge of Information Technology Asset Management (ITAM)
Knowledge of Information Technology equipment, ITAM use and application
Experience operating a warehouse and a central receiving function
Possesses a working knowledge of the Enterprise Logistics Management System (ELMS)
Knowledge and skill in the interpretation and application of DoD, Joint, and AF management principles, concepts, methodologies and ITAM directives, procedures, guidance, and policy
Knowledge of IT hardware and software and its application and use throughout the various missions and organizations
Knowledge of the Defense Property Accountability System (DPAS) to receive, add, transfer and excess IT assets; to manage account information to include equipment custodians, office symbols, active and inactive accounts and inventory status
Knowledge of ITAM inventory procedures and ability to prepare inventory reports
Skill in providing advice and technical guidance to representatives from installation organizations
Ability to communicate effectively, both orally and in writing, to gain cooperation from other through tact, courtesy, diplomacy and competency
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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