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WarHorse Gaming · 19 hours ago

Slot Attendant - Swing Shift- Omaha

Omaha, NE

Part-time

Onsite

Entry Level

$15/hr - $15/hr

1+ years exp

WarHorse Gaming is a casino company seeking a Part-Time Slot Attendant to deliver exceptional guest service on the casino floor. The role involves responding to guests' needs, maintaining slot machine operations, and providing assistance with gaming functions and payouts.

GamingOnline Games

Responsibilities

Upholds and demonstrates the Mission, Vision, and Values of WarHorse Gaming Omaha, LLC

Maintains a visible presence on the casino floor and responds promptly to guest requests

Provides courteous, accurate information and offers solutions with empathy and professionalism

Explains game functions, payouts, and jackpots to guests as needed

Resets slot machines and processes manual jackpot payouts

Refills ticket printers with voucher paper and completes light machine troubleshooting

Protects company assets by following all safety procedures and maintaining proper control of keys, radios, and handheld devices

Assists with player account creation and card printing

Supports beverage service by helping guests place orders

Adheres to attendance guidelines, regulatory requirements, and company policies

Participates in required training sessions and assists leadership with assigned projects

Helps train new team members as directed

Understands and complies with the Company Compulsive and Problem Gambling Plan, including regulations on serving minors and intoxicated persons

Maintains flexibility with scheduling based on business needs

Performs other duties as assigned

Qualification

Customer serviceNE Gaming LicenseSlot system experienceMicrosoft OfficeStress managementCommunication proficiencyProblem solvingCollaborationFlexibilityOrganizational skillsAttention to detail