Tata Consultancy Services · 2 days ago
Integration Analyst
Tata Consultancy Services is seeking an Auto Lending Integration Analyst who will serve as the key liaison between the auto finance business teams and the technical development teams. This role requires expertise in the auto lending domain and strong business analysis skills, focusing on integrating Salesforce with core lending platforms.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Analyze and document business requirements for integrating Salesforce (Sales Cloud, Service Cloud, or Financial Services Cloud) with various internal and external auto lending applications (e.g., LOS, credit bureaus, DMS)
Define data mappings and integration specifications to ensure seamless, real-time data flow between Salesforce and core lending platforms for objects like loan applications, customer profiles, credit decisions, and loan status updates
Serve as the Subject Matter Expert (SME) for the auto lending data model, process flows, and integration points within the Salesforce ecosystem
Collaborate with Architects and Developers to design and validate API integrations (REST/SOAP) and middleware solutions for data exchange
Conduct gap analysis between current system capabilities and desired business outcomes, specifically identifying where Salesforce can optimize the lending journey (e.g., lead management, application tracking, post-funding customer service)
Understand and document end-to-end auto lending processes (e.g., dealer enrollment, direct/indirect application submission, underwriting, funding, and servicing)
Configure Salesforce objects, fields, workflows, and validation rules to support auto lending business needs and ensure data integrity across integrated systems
Develop and execute detailed User Acceptance Testing (UAT) scripts for all new features and integrations, validating data accuracy and process adherence in both Salesforce and the connected lending systems
Support the business through training and change management activities related to new system rollouts and process changes
Ensure all integration and process designs comply with auto lending regulations (e.g., TILA, ECOA) and internal data governance policies
Assist in creating reporting and dashboard requirements within Salesforce to provide business leaders with actionable insights into the loan pipeline, dealer performance, and customer service metrics
Qualification
Required
8+ years experience in a Integration Specialist role
Solid understanding of the auto finance industry and the loan lifecycle (Origination, Underwriting, Servicing)
4+ years of hands-on experience with Salesforce (Admin experience required; declarative customization, reporting, and data management). Salesforce Administrator Certification is highly preferred
Practical experience with system-to-system integration methods (APIs, middleware, batch processing) and understanding of data mapping concepts
Proven ability to translate complex business problems into clear, well-documented functional and technical requirements
Experience with a specific Loan Origination System (LOS) common in auto finance (e.g., DealerTrack, defi SOLUTIONS, etc.)
Salesforce Platform App Builder or other advanced certifications
Familiarity with Agile/Scrum methodologies
Experience with Financial Services Cloud (FSC) and its specific data model for lending
BACHELOR OF COMPUTER SCIENCE
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2025 (7880)
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2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
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