Optum ยท 1 month ago
Software Architect - ServiceNow - Remote
United States
Full-time
Remote
Senior Level, Lead/Staff
$110K/yr - $189K/yr
8+ years expOptum is focused on innovating the future of health care by integrating health programs across the continuum of care. The Software Architect will define architectural standards for ServiceNow implementations, design end-to-end solutions, and provide technical leadership while collaborating with various teams to ensure high-quality software solutions.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Define and maintain architectural standards for ServiceNow and Enterprise Solutions implementations
Design end-to-end solutions across ServiceNow modules (ITSM, ITOM, GRC, etc.)
Evaluate and integrate ServiceNow's AI features and align AI capabilities with business goals
Collaborate with development teams to create high-quality, maintainable code, and to ensure architectural alignment in implementation
Collaborate with enterprise architects, security, infrastructure teams, and platform owners
Create high-level design documents, data models, and integration strategies
Provide technical leadership and mentorship to software engineers, promoting best practices and continuous improvement
Provide escalation point for engineering decisions
Conduct architectural reviews and ensure alignment with business goals and technical requirements
Stay up-to-date with the latest industry trends and technologies, and apply them to improve our software solutions
Work closely with stakeholders to understand their needs and translate them into technical solutions
Qualification
Required
8+ years of experience in ServiceNow platform architecture and development, modules, data models, and integration patterns
4+ years in a Software Architect or similar role, with a strong background in software development
Experience leveraging AI tools in the software development lifecycle in order to improve quality and efficiency
Hands-on experience with ServiceNow scripting and configuration
Experience with REST/SOAP APIs, MID Server, and external system integrations
Experience leading enterprise architecture efforts and deep understanding of architecture principles and governance
Familiarity with ServiceNow AI/ML features and their implementation
Experience with building relationships with business leaders
Proven ability to lead technical discussions and mentor engineers
Preferred
Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field
ServiceNow Certified Technical Architect or equivalent certifications
Experience with cloud platforms (Microsoft Azure, AWS)
Familiarity with ITIL, Agile, and DevOps practices
Proficiency in .NET and Angular frameworks
Proven exposure to AI/ML concepts, Natural Language Processing, and automation frameworks
Proven problem-solving skills and the ability to think critically and creatively
Proven excellent communication and collaboration skills
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase