Caesars Entertainment · 5 months ago
Slots Supervisor
Baltimore, MD
Full-time
Onsite
Entry, Mid Level
$45K/yr - $55K/yr
1+ years expCaesars Entertainment is a leading provider of casino entertainment, and they are seeking a Slots Supervisor to oversee the Casino Slots Department. The role involves managing staff, ensuring compliance with regulations, and maintaining high standards of service and cleanliness.
Food and Beverage
Responsibilities
Supervises slot employees to ensure the delivery of a great time, every time to all guests
Manages the day-to-day operation of Slot service on assigned shift
Monitors appearance of all service areas and follows-up to ensure cleanliness standards are met
Monitors staffing levels, bank/floor assignments daily and weekly schedules to include breaks
Responsible for training slot employees, providing each with the knowledge and appropriate direction to perform their duties
Monitors compliance with company, departmental and Federal, State regulatory agency rules and regulations
Provides training, feedback, and disciplinary action regarding rules and regulations
Possesses a thorough working knowledge of the various types of slot machines, their functions, malfunctions and layout schedules
Maintains security of all games, money, and employees
Strives to build rapport with Slot players and handles customer disputes, making every effort to achieve customer satisfaction
Makes recommendations to the Slot Shift Manager and/or the Director of Operations to improve the efficiency of the department and build business
Qualification
Required
Must be at least 21 years of age
High school diploma required
One (1) year casino experience required, preferably in slot operation
Must possess strong supervisory and leadership skills
Previous guest contact experience required
Must possess a thorough understanding of slot floor operations
Must have strong knowledge of the various internal written and verbal codes/abbreviations
Previous knowledge of casino rules, regulations and procedures pertinent to Slot operations is required
Benefits
Paid Time Off
401(k)
Medical
Dental
Vision
Life & Disability Insurance
Company
Caesars Entertainment
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Martin Logan
Chief Product and Technology Officer (CPO CTO)
Kenneth Fuchs
COO and Head of Sports
Recent News
ReviewJournal
2025-10-06
2025-10-03
2025-10-03
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