Cirrius Solutions Inc. · 1 month ago
Engagement Manager
Cirrius Solutions Inc. is a leading CRM solutions provider focused on guiding businesses through their digital transformation journey. The Engagement Manager will lead a team of consultants to deliver Salesforce solutions, manage project resources, and ensure quality service delivery to clients.
Information ServicesInternet
Responsibilities
You will lead a Cirrius Pod of 4-6 consultants to deliver high-quality Salesforce solutions for clients
Around 35% of time will be focused on project management, 25% on resource management, 25% of time with clients on discovery sessions/ touchpoints/ training sessions/ demos, and 15% of time focused on hands-on configuration on the Salesforce platform
Manage time, scope, and budget for Cirrius Pod projects. Communicate, mitigate, and address project risks for clients. Tackle and overcome project obstacles for Cirrius Pod
Lead, manage, and empower people on a Cirrius Pod
Work with Head of Operations and other Engagement Managers across the company to ensure that project management best practices are in place and being followed, as well as ensuring that the team and company are constantly improving project management and people management processes
Work directly with the Head of Operations to codify updates to Cirrius Pod processes, systems, and templates
Qualification
Required
Advanced project management capability and experience, specifically leveraging Agile scrum best practices
Minimum of 2x SF certifications
Passion and experience with leading collaborative teams, with a proven track record of leading people, while cultivating a positive environment and culture
Exceptional at leading client touchpoints, kickoff meetings, discovery sessions, demos, and UAT sessions with clients
Ability to manage customer relationships and effectively interact with all levels of customer's business, including executive level
Able to drive executive-level discussions around business requirements, integration planning, or user story definition for custom Salesforce solution needs
Preferred
CSM or PMP qualifications a plus!
Benefits
Competitive pay
Benefits packages
PTO
Talent development plans
Company
Cirrius Solutions Inc.
Cirrius Solutions is a results-oriented Salesforce consulting firm at the forefront of integrating Artificial Intelligence to deliver transformative solutions for our clients.