JPMorganChase · 3 days ago
Principal Site Reliability Engineer
Palo Alto, CA
Full-time
Onsite
Lead/Staff
$204K/yr - $285K/yr
10+ years expJPMorgan Chase is a globally recognized financial organization that offers innovative financial solutions. As a Principal Site Reliability Engineer, you will design and deploy infrastructure components to enhance reliability and improve incident management across the organization.
Asset ManagementBankingFinancial Services
Responsibilities
Architect and implement observability platforms and tools for proactive detection and continuous improvement
Lead the design and development of core observability services, including metrics pipelines and log aggregation
Leverage modern technologies such as Open Telemetry and AI/ML for anomaly detection and automated insights
Collaborate with engineering and SRE teams to define service-level objectives (SLOs) and error budgets
Provide technical leadership and mentorship to engineering teams, ensuring best practices in system design
Champion observability as a first-class concern in the software development lifecycle
Influence platform strategy and roadmap through deep technical insight and alignment with business priorities
Write advanced documentation and create executive presentations that translate technical issues into business impact
Participate in industry professional forums and monitor relevant industry technologies and standards
Lead medium to large projects by bringing together the proper perspective and integrating feedback from team members
Participate in support responsibilities for coverage of critical applications
Qualification
Required
Formal training or certification on site reliability engineering concepts and 10+ years applied experience
Ability to determine how each system relates to each other and build automation to improve reliability
Experience with translating research, analysis, and tests into business recommendations
Ability to balance and be accountable for the work of multiple architects and designers
Understands and leads partnerships across job functions to develop efficient systems
Engages team members and expresses complex ideas with appropriate level of detail, while providing constructive feedback
Self-motivated and able to work well under pressure with minimal supervision
Ability to tackle a problem by using a logical, systematic, sequential approach
Preferred
Experience with cloud-native instrumentation and streaming data platforms
Influence technology and policy decisions while fostering commitment and confidence in team members
Develop effective solutions and analyze competitive positions by considering market trends
Support the introduction of innovative methods and communicate clearly to persuade audiences
Demonstrate concern and meet the needs of both internal and external customers
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
Hartford Business Journal
2026-01-03
2025-12-19
2025-12-12
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