Carnegie Mellon University · 1 month ago
Assistant Director of Executive Education, Program Delivery - Heinz College
Pittsburgh, PA
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expCarnegie Mellon University is a world-class institution that inspires innovations and drives positive change globally. The Assistant Director of Executive Education – Program Delivery at Heinz College leads executive education programs and oversees marketing and alumni relations, ensuring high-quality educational experiences for participants.
EducationHigher EducationUniversities
No H1B
Responsibilities
Collaborate closely with department leadership and staff to ensure efficient and seamless delivery of programs
Contribute to the development and refinement of executive education program enhancements that elevate participant experience and operational efficiency
Detail operational processes and administrative protocols in alignment with college and university policies
Coordinate the timely creation and distribution of course materials
Recommend process improvements and support quality standards across program materials and presentations
Serve as a primary point of contact for executive education programs, providing clear and helpful information to faculty, staff, and participants
Maintain program Slack workspaces; distribute and analyze mid-session and post-program surveys to support continuous improvement
Support day-to-day program delivery onsite or via Zoom
Lead planning and implementation of in-person program events to ensure a welcoming, well-coordinated participant experience
Reserve classrooms and external venues as needed
Coordinate event logistics, including catering, A/V needs, space setup, registration/check-in, transportation, and hotel blocks
Serve as an onsite resource for participants and partners, using sound judgment to resolve issues as they arise
Partner with vendors and oversee their work during events
Conduct post-event evaluations and recommend improvements
Collaborate with the Open-Enrollment Director to support programmatic activities that consistently meet or exceed participant expectations
Apply applicable university policies and procedures in all event operations
Complete special projects assigned by the Executive Director and Open-Enrollment Director
Support alumni programming and marketing initiatives as needed
Participate in college- and university-level initiatives and committees
Qualification
Required
Bachelor's Degree in a related field and five years of related experience
A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered
Successful completion of a pre-employment background check
Benefits
Comprehensive medical, prescription, dental, and vision insurance
Generous retirement savings program with employer contributions
Tuition benefits
Ample paid time off and observed holidays
Life and accidental death and disability insurance
Free Pittsburgh Regional Transit bus pass
Access to our Family Concierge Team to help navigate childcare needs
Fitness center access
Company
Carnegie Mellon University
Carnegie Mellon University is a private research university that offers degrees in technology, arts, and various other fields.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$488.58MKey Investors
ICANNAppalachian Regional CommissioneBPF Foundation
2025-05-29Grant· $0.45M
2024-09-05Grant· $0.5M
2024-08-29Grant· $0.05M
Leadership Team
Amy Coutu
Assistant Vice President, Enterprise Applications
Chirag Patel
Adjunct Professor
Recent News
Government Technology US
2026-01-07
2026-01-03
2025-12-29
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