NEOGOV · 1 month ago
Water and Wastewater Lead
Windsor, CO
Full-time
Onsite
Mid, Senior Level
$65K/yr - $92K/yr
4+ years expNEOGOV is looking for a Water and Wastewater Lead for the Town of Windsor. This position performs professional and lead duties supporting the operation and maintenance of the Town’s water distribution and wastewater collection systems, overseeing staff and ensuring efficient operations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
The Water and Wastewater Lead is responsible for ensuring a high level of professional public maintenance services to the community, by directly supervising and leading the Utilities Division crews’ daily operations in the field, which includes all levels of Utility Technician employees
Assists and collaborates with the Utilities Supervisor in the scheduling of employees, assigning work on a daily, weekly, and monthly basis, and monitors progress; guides, trains, and develops employees in the accomplishment of their duties and professional growth; makes recommendations regarding hiring, promotions, discipline, termination and the advancement of Division staff along with addressing complaints and problems promptly
Directly leads the daily field operations of all levels of Utility Technician employees including water distribution and wastewater collections system installation, repair, and maintenance; water meter installation, repair, testing, maintenance, and water meter reading; sanitary sewer jetting and video inspections; while operating various types of heavy equipment, machinery, and tools in a safe and efficient manner to perform routine tasks to clean, repair, and maintain the water and wastewater systems, and associated infrastructure in other areas within the Town of Windsor
Directly leads routine inspections of the water and wastewater machinery & equipment, including various-sized types of pumps, valves, flow monitoring equipment, and other associated equipment; to identify deficiencies and safety hazards; recommends and implements projects and repairs to remedy the deficiencies
Directly leads, develops, and manages preventative maintenance programs for the entire water distribution and wastewater collection systems. Coordinates with water and wastewater maintenance crews to ensure timely completion of corrective and preventative maintenance aligned with process goals and determines next steps and action plans if necessary. Accurately maintains documents related to preventative maintenance programs and makes recommendations, implements, and promotes safe working habits
Directly leads the activities of water and wastewater crews to provide customer service response, answers questions and provides information to the public, investigates concerns or complaints, and recommends necessary action to resolve issues respectfully and professionally; works effectively and in a professional manner with the Town’s Utility Billing Division
Directly leads the underground locate service requests of the PW department, other sections within the Town, and outside agencies by planning, coordinating, scheduling, and aligning internal resources to complete the work
Monitors and evaluates operational key performance indicators (KPIs) related to water distribution and wastewater collection process efficiencies. Recommend and implement adjustments based on KPI trends
Mentor, develop, and train operators based on skill gaps and lead individualized training opportunities when needed. Also ensures that Utilities Division employees and all other town employees are trained in the safe and efficient operations of machinery, equipment, processes, and operations of Utilities Division equipment
Assists the Utilities Supervisor in appraising the performance of subordinate personnel during annual performance evaluations that clearly define expectations. Assists in documenting performance highlights and provides regular feedback to employees
Assists the Utilities Supervisor in the development of the Utilities Division’s annual budget and five-year plan, forecasts additional staffing, equipment, materials, supplies, repairs, and capital improvement projects. Monitors the approved budget to ensure projects are done within the confines of the implemented budget
Contributes to the design review and implementation of capital upgrades. Provides directions to engineers, consultants, and contractors in terms of confirming contract details, making needed changes, providing operational feedback, and answering questions according to Town guidelines
Assists Utilities Supervisor in oversight and participation in Backflow and Cross Connection Program compliance testing, reminders, and water shut-off letters to ensure communication is completed in a timely manner
Assists the Utilities Supervisor in maintaining organized records for audits and inspections by CDPHE. In addition to coordinating and leading compliance testing and sampling
Assists Utilities Supervisor and Water Systems Superintendent in timely and accurate submittal of CDPHE regulatory reports
Directly leads industrial pretreatment site inspections, documentation review, and sample collection in compliance with local limits and enforcement response plans
Provides support to the Utilities Supervisor in areas of expertise, facilitating troubleshooting and knowledge transfer
Participates in after-hours and weekend on-call rotation and acts as the primary contact for emergency process decisions when not directly on-call
Assists the Utilities Supervisor in coordinating after-hours and weekend response plans, including on-call team assignments, and reports to the work site to lead during emergency events such as water main breaks, water service leaks, sanitary sewer backups, and flooding situations
A part of the Snow management team who oversees snow and ice operation tasks in plowing, removing, and hauling snow and ice, along with applying deicers to streets and roads. Performs lead work, assisting and guiding crews as necessary
Maintains confidentiality of sensitive management and department/division information
Assign and track daily assignments and tasks with the Utilities Supervisor to ensure the completion of daily tasks, which are input into Cartegraph
Supports a culture of two-way dialogues and ensures Utilities Division employees receive timely and relevant information
Attends and participates in professional organizations to stay informed of industry innovations and new technology
Encourages recommendations from staff on operation and maintenance procedures and equipment needs
Qualification
Required
Minimum high school diploma or equivalent
Four (4) years of increasingly responsible experience in water and wastewater operations and maintenance, Public Works, and/or progressive advancement through successive levels of water and wastewater operator certifications
Must possess and maintain a valid Colorado Class B Commercial Driver's License that meets the Town of Windsor's standards, or have the ability to obtain within one (1) year of employment
Must possess and maintain a Department of Transportation Medical Examiner's Certificate
Must currently possess Colorado Class 2 Water Distribution Operator certification with the ability to progress and earn Colorado Class 3 Water Distribution Operator certification or the ability to obtain within two years of employment
Must currently possess Colorado Class 2 Wastewater Collections Operator certification with the ability to progress and earn Colorado Class 3 Wastewater Collections Operator certification, or the ability to obtain within two years of employment
Ability to obtain a Level D Water Treatment certification
Ability to obtain ASSE or ABPA Backflow Tester certification
APWA Rocky Mountain Public Works Institute, or the ability to obtain
Colorado LTAP Supervisory Skills & Development Program, or the ability to obtain
FEMA Training Certificates: 100, 200, 700, and 800 obtained within two (2) years of employment
Flagger certification or the ability to obtain within three (3) months of employment
CPR/1st Aid certification within three (3) months of employment
Considerable knowledge of water and wastewater operations methods and administration
Considerable knowledge of the equipment, facilities, operations, and techniques used in subordinate work units
Strong knowledge of practices and procedures of utilities maintenance operations
Advanced knowledge of and experience working with a variety of water and wastewater equipment and materials
Working knowledge of Town personnel rules and policies
Working knowledge of the Public Works department and maintenance procedures, construction techniques, heavy equipment operation, water and wastewater infrastructure composition, and hand and power tool usage
Knowledge of the policies, procedures, and goals of the division, department, and the Town of Windsor
Knowledge of the principles and practices of public administration, including organizational development, management, budgeting, employee supervision, and training
Skill in reading and correctly interpreting construction drawings, specifications, and plans
Skill in understanding and responding to customer needs, establishing and maintaining effective working relationships with employees, the public, and other agencies
Skill in the operation of staff vehicles and pickup trucks as required for travel in this position
Ability to exercise considerable initiative and sound judgment; plan, organize, assign, and review the work of subordinate staff to meet department/division goals and community needs
Ability to communicate effectively verbally and in writing, prepare budget documents, reports, and statistics
Ability to work well with varied and demanding people and effectively motivate subordinates
Ability to evaluate program effectiveness and efficiency and make recommendations for improvement
Ability to work from broad direction with limited supervision
Ability to organize information in a clear and logical format; evaluate resources and personnel needs; identify, analyze, and address problems and trends in a timely, efficient, and equitable manner
Ability to organize activities to complete tasks in accordance with priorities, address multiple demands, or meet deadlines; organize tasks and working environment to maximize efficiency; focus attention on tasks, which may be complex, routine, or repetitive, without losing concentration or becoming distracted by external activities; adapt to interruptions, equipment failures, unusual demands, or changing priorities
Ability to handle confidential information
Ability to coordinate, analyze, and utilize a variety of reports and records
Ability to handle emergency situations; employ and enforce safety practices and procedures; and understand and follow written and oral instructions and procedures. Promotes a culture of safety in the workplace and reports safety hazards
Ability to use basic mathematical skills in making basic calculations
Ability to operate a variety of light and heavy equipment and/or vehicles
Ability to work on-call and after hours, as needed
Must have the ability to be reached in emergencies, such as through a cell phone
Ability to work a flexible schedule, which may include additional work when required, working weekends and holidays as needed, and working on-call status with a maximum one-hour response time for yearly on-call rotation and for snow emergencies
Ability to interpret and implement town policies, resolutions, ordinances, rules, and regulations
Ability to remain flexible in dealing with changes
Ability to remain tactful, helpful, and friendly in dealing with the public and other employees
Ability to use standard office equipment, computer equipment, and software, including Microsoft Office applications and Cartograph software
Ability to receive, understand, and take positive and appropriate action from information/instructions verbally and/or in writing
Ability to analyze and evaluate information accurately, and express ideas clearly when providing oral and written reports or recommendations
Ability to research, evaluate, and use new methods and techniques for operational improvement; ability to draft policies and procedures
Ability to use initiative and independent judgment appropriately
Ability to deal constructively with conflict and gain consensus; ability to facilitate change
Ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations
Ability to supervise, direct, and train employees
Ability to work successfully in a team environment
Ability to consistently exercise discretion, independent judgment, and decision-making
Ability to research, develop, and lead formal and informal presentations and discussions
Ability to establish and maintain effective working relationships with employees, elected officials, boards, and members of the general public
Ability to successfully pass the Department of Transportation (DOT) mandated physical examination as required, and the controlled substance/alcohol tests on a random basis
Preferred
Coursework in leadership and management from an accredited technical institute, college, or university; in public administration, construction management, environmental sciences, or a field closely related is preferred
Benefits
Group health benefits package and options, which include medical, dental and vision
100% Employer Paid long-term disability plan
100% Employer Paid Basic life insurance policy
401a Retirement Plan - employer contribution match up to 6% based on employee participation – Vested at 20% per year, with 100% vested after 5 years of employment
457 Deferred Compensation and/or Roth Retirement Plan, with immediate employee eligibility
Voluntary short-term disability plan
Paid Vacation Time - generally accrues bi-weekly at the rate of 3.38 hours for full-time regular employees the first year, (unpaid status impacts accruals) time added every year.
Paid Sick Leave - generally accrues bi-weekly at the rate of 3.08 hours (unpaid status impacts accruals)
Personal Days (up to two days, depending on hire date)
Holiday Pay: Regular full-time employees receive eleven (11) paid holidays annually
Employee Assistance Program (EAP) effective immediately
Discounted Membership to the Windsor Community Recreation Center
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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2025-10-31
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