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Riesterer & Schnell · 3 weeks ago

Service Technician - Ag/Diesel Equipment Pound

Pound, WI

Full-time

Onsite

Entry, Mid Level

$30/hr - $43/hr

Riesterer & Schnell is Wisconsin’s premiere John Deere Dealership, serving WI farmers and residents for nearly 100 years. The Service Technician role involves servicing, repairing, reconditioning, and assembling customer and dealership equipment, ensuring quality work while maintaining shop equipment and tools.

AgricultureAutomotiveConstructionFarmingSales

Growth Opportunities

Responsibilities

Accepts repair orders as assigned by the Service Manager, Service Writer or assigned person

Diagnose problems and determine what repairs are needed. Coordinate with Service office staff in communicating necessary repairs to customer and obtaining approvals

Repair, service, recondition or assemble equipment as approved by the customer/ Service Manager

Obtains necessary parts working cooperatively with Parts Department staff. Notifies Service Manager when parts orders need to be expedited

Completed service inspections on equipment, making recommendations on repairs needed

Works to control come-backs, giving them special attention so as not to happen again

Promotes marketing programs to customers in an effort to drive sales

Participates in after-hours program, carrying the pager for a week at a time. Responds to after-hours calls in a timely. professional manner. Seeks assistance for technical matters which may be unfamiliar

Communicated with customers in a positive, professional manner demonstrating patience in explaining repairs. Thanks customers for the work

Notifies Service Manager of safety issues and/or accidents immediately

Accurately documents time and work performed on forms provided in a legible and complete manner

Conducts work in a safe manner, wearing safety glasses & steel toed shoes and following other company safety guidelines

Attends meetings, training sessions, and other company events and participates in a positive, professional manner

Stays up-to-date on technical changes, product developments, manufacturer releases, etc. Attends training as required

Qualification

Diesel technologyAgricultural equipmentRepairService skillsDiagnostic skillsCustomer communication

Required

Previous related experience required

Must have own tools

Must have a valid driver's license and insurable driving history

Preferred

Associated Degree in agricultural equipment, diesel technology, and/or equipment

Knowledge of farm equipment

Company

Riesterer & Schnell

Riesterer & Schnell is an automotive dealer that offers new and used equipment, spare parts, repair, and financing services.

Founded in 1931

Antigo, Wisconsin, USA

201-500 employees

https://www.rands.com

Funding

Current Stage

Growth Stage

Leadership Team

Megan Krull

HR Business Partner

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