The Jonus Group · 2 weeks ago
Employee Benefits Account Specialist
The Jonus Group is seeking a dedicated and detail-oriented Client Service Specialist to join their team. This role is integral to agency operations, focusing on processing enrollments, assisting employees with claims and billing inquiries, and updating systems while providing exceptional service.
Responsibilities
Process employee enrollments and assist employees with navigating enrollment systems
Provide support to employees regarding claims, billing inquiries, and benefits-related questions
Update and maintain accurate records in systems such as Employee Navigator and Ease
Collaborate with team members to ensure seamless service delivery
Serve as a backup to the technical manager, assisting with technology-related tasks as needed
Qualification
Required
Minimum of 1 year of experience in benefits administration, either at a benefits firm or in an HR role
Strong communication and interpersonal skills, with the ability to effectively assist employees and resolve inquiries
Detail-oriented with excellent organizational and time-management skills
Comfortable working in a hybrid environment, with the ability to work both remotely and in-office as needed
Technical aptitude and willingness to assist with technology-related tasks
Preferred
Proficiency with benefits software such as Employee Navigator and Ease is highly preferred
Benefits
Competitive benefits package
401(k)
Paid time off
Professional development opportunities
Company
The Jonus Group
The Jonus Group is an insurance company specializes in full service recruiting firm that offers both direct hire and contract hire services.