Tata Consultancy Services · 2 days ago
EUC technician/Site IT Support
South Bend, IN
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $70K/yrTata Consultancy Services is seeking an EUC Technician/Site IT Support. The role involves managing IT hardware and software assets, providing technical support, and ensuring efficient asset lifecycle management.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
100% Work from Office (Client location)
Asset inventory management (New Device Asset/Import/Physical Stocking)
PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets
Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)
Accessory Request Fulfillment and Unknown Device Research/Investigation
PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)
Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)
Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)
New Hire onboarding training and orientation
AV Meeting Room support
Qualification
Required
Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services
Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
Work with vendors to conduct physical asset audit and maintain asset stock rooms
End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
Smart hands support for Server and Network devices
Train the Trainer
BACHELOR OF COMPUTER SCIENCE
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
Business Standard India
2026-01-09
Trak.in - Indian Business of Tech, Mobile & Startups
2026-01-06
Company data provided by crunchbase