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Comtech Telecommunications Corp. · 1 day ago

Sales Operations Specialist I

Chandler, AZ

Full-time

Onsite

Entry Level

2+ years exp

Comtech Telecommunications Corp. is a leading global technology company providing innovative communications solutions. The Sales Operations Specialist I will support the Global Sales Department through various administrative and operational responsibilities, ensuring coordination between Sales and internal departments.

Developer PlatformInformation TechnologyInternetManufacturingPublic RelationsTelecommunicationsWireless

No H1B

U.S. Citizen Only

Responsibilities

Serve as a liaison between the Sales team and Factory for order entry, order status, and shipping coordination

Handle inbound sales lead calls and convert them into opportunities and orders

Support Outside Sales with quotation preparation and delivery estimate requests

Generate and manage Salesforce opportunities with accurate forecasting and data entry

Collaborate with Customer Service to resolve delivery or shipment-related issues

Review incoming orders for completeness, accuracy, and configuration compliance

Primary responsibility for order entry, sales order acknowledgments, backlog maintenance, and order updates

Manage demo, loaner, and mockup inventory to support customer satisfaction and sales campaigns

Issue functional acknowledgments and advance shipping notices; update customer portals as needed

Coordinate shipment documentation and activities, including:

Test data and inspection results

Export compliance paperwork

Credit release coordination

Freight forwarder scheduling

Document attestation with the Chamber of Commerce

Maintain and report on the shipment forecast to support factory planning

Work with Engineering to ensure accurate configuration and specification compatibility

Coordinate with Finance on payment status and support internal/external audits

Triage and respond to incoming sales and marketing distribution emails

Prepare commission forms for the Sales team

Generate and distribute weekly sales and operations reports

Assist in planning and execution of customer visits and trade shows, in collaboration with Global Marketing

Qualification

SalesforceERP order managementITAR/EAR regulationsInternational shippingMicrosoft OfficeOrganizational skillsCommunication skills

Required

U.S. Citizenship (required for access to export-controlled data)

Excellent organizational skills with the ability to manage competing priorities

Strong verbal and written communication skills

Proficiency with Microsoft Office tools (Excel, Word, Outlook)

Experience with CRM and ERP systems (Salesforce, M2K, or similar)

Comfortable working 100% on-site in a manufacturing and office environment

Advanced proficiency in Salesforce and ERP order management tools

Familiarity with international shipping procedures and freight coordination

Knowledge of ITAR/EAR export regulations

Experience in the aerospace, defense, or high-mix manufacturing industries

Bachelor's degree, or associate's degree plus 2 years' experience or high school diploma plus 5+ years of experience in order processing, inside sales, purchasing, or accounting

Experience in the aerospace, defense, or high-mix manufacturing industries