MHP – A Porsche Company · 1 month ago
Lineside Support Technician (Onsite: Chattanooga, TN)
Atlanta, GA
Full-time
Onsite
Entry, Mid Level
$40K/yr - $50K/yr
2+ years expMHP – A Porsche Company is a digitalization pioneer in the mobility and manufacturing industries. The Lineside Support Technician will provide operational support in problem management within the production environment, ensuring that technology solutions facilitate improvements in business processes.
Management Consulting
No H1B
Responsibilities
Operational responsibility in problem management (incident management, problem management) in the production floor
Create and maintain Technology Architecture documentation for transparency
Create and Maintain Procedure / Work Instructions
Work with the client’s imaging framework to ensure proper staging, configuration, and recovery of respective hardware supporting key business processes
Identify Automated Solutions that support business process maturity or improvement
Qualification
Required
Comptia A+, Network + or Security +
2-6 years of professional work experience in related field
Technical equipment – Troubleshooting / Setup / Configuration Skills (Scanners, Android-based handheld, IP based Cameras, Desk/laptop-based PCs, Presentation Displays, Embedded system PCs)
Windows (XP, 7, 10)
Competence in Ticket / Work Order Mgmt. systems
Basic Network (IP Mgmt., Switches, Wi-Fi)
ITIL Process Knowledge (Change/Problem Mgmt.)
Asset management
Microsoft Office Proficient
Strong analytical skills
Strong written and verbal communication skills
Work under pressure
Ability to work on multiple activities concurrently
Strong systemic thinking and problem solving skills
Experience in defining and validating business processes
Ability to take a “client” focus when engaging with internal departments / customers
Strong technical skills
Works well as part of a team
Preferred
Degree in computer-related field or Information Technology Management
Benefits
Paid Vacation
Paid Holidays
Paid Sick leave
401(k) match
Medical, dental and vision coverage
Tuition and certification reimbursement
Life Insurance
Short and Long Term Disability Coverage
Subsidized gym membership program
Subsidized Porsche and VW leasing programs
Company
MHP – A Porsche Company
MHP is a leading international management and IT consultancy.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tobias Hoffmeister
President & CEO
Ana Golkaramnay
Associated Partner
Company data provided by crunchbase