WebstaurantStore · 2 weeks ago
Inbound Operations Manager (Includes Inventory Control)
Albany, GA
Full-time
Onsite
Mid, Senior Level
$105K/yr - $105K/yr
2+ years expWebstaurantStore is the foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. The Inbound Operations Manager is responsible for overseeing the receiving and inventory operations for the distribution center, leading teams, and ensuring operational efficiency and performance metrics are met.
Consumer GoodsIndustrialManufacturingService Industry
Responsibilities
Oversee the entire Inbound operations of an e-commerce distribution center spanning multiple teams and shifts, including evenings and weekends. This role is a senior leader in the distribution center and supervises other managers
Flex work schedule accordingly to ensure that attention is provided to all shifts, meeting regularly with front-line leadership (shift managers, assistant managers, team leads, etc.) to provide direction, training, and accountability
Utilizing front-line leadership, oversee the day-to-day operations within the receiving and Inventory Control departments, including all operational tasks within those departments
Act as a spokesperson for the department and facility, working with the Distribution General Manager and department leaders to achieve performance metrics and other initiatives/goals
Handle all employee concerns quickly and professionally, addressing trends in performance and employee relations to maintain a positive culture
Train, coach, develop and hold accountable up to # members of leadership that oversee their respective shifts, in order to achieve operational metrics and satisfy the needs of the distribution center
Monitor daily, weekly, and monthly metrics for the receiving department; identify and resolve operating issues as needed
Provide clear and frequent communication to all teams regarding company policies and procedures
Lead weekly and monthly meetings to share information including metrics review, areas of improvement, employee relations issues, and provide updates on any initiatives and related projects
Analyze opportunities for improvement including productivity growth, cost reduction, damage mitigation, and increased process efficiency
Ensure the timely completion of all employee performance reviews and provide frequent and constructive feedback to all team members in accordance with the Great Employees Only philosophy
Interact with employees regularly to promote a high level of engagement and ensure all safety regulations are followed
Promptly complete all admin duties relating to employee management to the expected standard
Delegate and deputize tasks and projects to build the operational skill of all front-line leadership, generating a culture of growth, opportunity and ownership
Collaborate with the leadership team within the building to meet the needs of the DC and foster a team mentality
Hold front-line managers accountable for results, consistently assessing their soft and hard skills and creating a culture of growth and development
Create development plans for employees to generate engagement and a leadership bench, with a focus on Team Leaders
Maintain a high level of integrity and honesty, embodying the core values of the company and modeling them for our employees
Serve as a leader not only for the assigned departments, but for the entire distribution center, holding peers, managers and employees accountable to expectations
Qualification
Required
Minimum of 2 years of relevant experience in operations management
Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)
Strong analytical and problem-solving skills required
Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
Customer service-oriented attitude with a demonstrated desire to exceed expectations
Preferred
2-5 years' experience with receiving and inventory management preferred
Experience working in a distribution environment preferred
Benefits
Medical
Vision
Dental
PTO
Paid Maternity Leave
Paid Parental Leave
Life Insurance
Disability
Dependent Care FSA
401(k) matching
Employee Assistance Program
Wellness Incentives
Company Discounts
AT&T & Verizon Discount
Bonus Opportunities
Accident Insurance
Critical Illness Insurance
Adoption Assistance
On-Site Fitness Centers
Dog-friendly Offices
Company
WebstaurantStore
Since WebstaurantStore's start in 2004, we have worked hard to build an innovative, easy-to-use website that meets the purchasing needs of foodservice professionals throughout the world.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Laura Brent
Conversion Rate Optimization (CRO) Lead
Luara Da Silva, MBA
Partnership & Project Coordinator
Recent News
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