Customer Management Practice ยท 3 weeks ago
Digital Content Coordinator
NYC Metro Area
Full-time
Hybrid
Entry Level
$60K/yr - $70K/yr
1+ years expCustomer Management Practice is an event and market research firm focused on the customer management sector. The Digital Content Coordinator will contribute to market research, project coordination, and product development for the CCW Digital portal, engaging in content creation and managing executive-level speakers for digital conferences.
Business DevelopmentConsulting
Hiring Manager
Harry Zapata
Responsibilities
Write compelling and engaging content that is relevant and trending about customer experience
Build your network of speakers who contribute to content, media partners and industry experts
Write industry-specific reports and how-to guides
Collaborate on social media and marketing strategies with the marketing team
Build webinar and online event session content
Moderate and lead webinar and online event sessions
Attend 2+ events per year
Present research at conferences
Capture content and create post-show reports and additional content stemming from the events
Conduct onsite interviews with attendees
Qualification
Required
1 to 2 years of corporate experience
A background in content writing/production
Experience in project management
A goal and results-oriented mindset
Exceptional interpersonal skills and are a true team-player
The ability to maintain lasting relationships with your network and thrive in social settings
A passion for writing, content creation, creative thinking and research
An ability to innovatively think outside the box and are motivated to try new things
Outstanding organizational, prioritization, and multi-tasking skills
An agile outlook and adapt quickly to the fast-paced nature of the role
A desire to be proactive, self-driven, self-motivated
Aspirations to learn quickly and grow your expertise
Benefits
Medical
Dental
Vision
401k
Company
Customer Management Practice
Customer Management Practice is the analyst, advisor, and industry network that helps companies turn customers into raving fans.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sandy Ko Fonseca
Founder & Principal, Customer Contact Women (CCWomen)
Recent News
2025-08-22
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