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Nesco Resource · 1 day ago

Network Support Engineer

Rome, NY

Full-time

Hybrid

Senior Level

5+ years exp

Nesco Resource is seeking a Network Support Engineer to enhance, secure, and optimize their hybrid network infrastructure. The role involves analyzing and improving network performance, managing connectivity across Microsoft Azure and Cisco platforms, and collaborating with IT teams to ensure secure operations.

ConsultingHuman ResourcesStaffing Agency

Hiring Manager

Anita Olejnik

Responsibilities

Collaborate with the IT service desk and infrastructure teams on the deployment, configuration, and maintenance of network technologies across cloud and on-prem environments

Design, install, configure, and support Cisco routers, switches, Meraki access points, and firewalls, as well as Azure virtual networks, VPN gateways, and network security groups (NSGs)

Implement and manage hybrid connectivity solutions such as Azure ExpressRoute, Site-to-Site VPNs, and Meraki SD-WAN for secure and reliable communication between offices and cloud environments

Monitor and optimize network performance across both Azure virtual networks and on-premises Cisco infrastructure, using tools such as Azure Network Watcher and Meraki Dashboard

Install, configure, and update network software and firmware; maintain hardware, licenses, and virtual network devices

Document network topology, configurations, and policies—including Azure resource groups, VNets, and subnets—and maintain detailed runbooks

Test network protocols, ensure stable and secure server and cloud connectivity, and coordinate changes following best practices

Enhance network security by implementing and auditing firewall rules, Azure Private Endpoints, and VPN access controls, in collaboration with the information security team

Evaluate, recommend, and deploy next-generation solutions to improve scalability, availability, and security across Cisco, Meraki, and Azure ecosystems

Provide technical support and troubleshooting for network incidents, including Azure connectivity issues and Meraki wireless network performance

Train junior IT staff in network operations, cloud connectivity, and security best practices

Maintain compliance with industry standards, including Zero Trust Networking and Microsoft Cloud Adoption Framework principles

Plan network capacity to meet demand in online traffic and remote connectivity

Manage vendor relationships and coordinate subcontractor activities related to Cisco/Meraki installations or Azure network projects

Demonstrate the NYSTEC Core Values and Behaviors

Other duties as assigned

Qualification

Microsoft Azure networkingCisco network administrationCisco Meraki solutionsNetwork security principlesWireless networking conceptsNetwork automation toolsAnalytical skillsComputer skillsTraining skillsVendor managementCapacity planningCommunication skillsProblem-solving skillsCollaboration skillsDocumentation skills

Required

Bachelor's degree in Computer Science, Information Technology, or a related discipline

Minimum of 5 years of experience as a network support engineer or network administrator

Complete knowledge and full understanding of area of specialization, principles, and practices within a professional discipline

Strong expertise in Cisco network administration, including Layer 2/3 switching, routing protocols (EIGRP, OSPF, BGP), and Cisco and Meraki firewalls

In-depth knowledge of Microsoft Azure networking, including VNets, NSGs, ExpressRoute, VPN Gateway, Private Link, Application Gateway, and Azure Firewall

Practical experience with Cisco Meraki cloud-managed networking—configuration, monitoring, and troubleshooting via the Meraki Dashboard

In-depth understanding of wireless networking concepts, including RF fundamentals, 802.11 protocols, and Wi-Fi security standards

Proficiency in deploying, configuring, and troubleshooting Cisco and Meraki wireless solutions, including site surveys, controller configuration, and performance tuning

Ability to design and maintain hybrid network topologies that integrate on-premises systems with cloud infrastructure

Excellent analytical and troubleshooting skills for complex networking and connectivity issues

Strong understanding of network security principles, VPN technologies, and identity-based access control

Excellent communication skills to collaborate across teams and present technical solutions to non-technical audiences

Possess strong computer skills, including experience using Microsoft applications (e.g., Project, PowerPoint, Word, Excel, Outlook, Visio, SharePoint) or equivalent

Knowledge and application of sophisticated analytical and problem-solving techniques to identify cause

Ability to adapt to differing audiences and advise others on complex matters

Ability to work independently and devise solutions based on limited information and precedent

Maintain compliance with industry standards, including Zero Trust Networking and Microsoft Cloud Adoption Framework principles

Plan network capacity to meet demand in online traffic and remote connectivity

Manage vendor relationships and coordinate subcontractor activities related to Cisco/Meraki installations or Azure network projects