Sutter Health · 1 week ago
Counselor - Financial
Berkeley, CA
Full-time
Onsite
Entry Level
$39.32/hr - $45.28/hr
1+ years expSutter Health is seeking a Financial Counselor to join their ABSMC-Ashby Campus. This role involves providing financial counseling to patients and their families, assisting with insurance verification, and ensuring that patient issues regarding insurance claims are handled properly.
Health CareHospitalNon Profit
Responsibilities
Provides financial counseling to patients and their families
Assists with insurance verification and eligibility, assessment of patient financial requirements and insurance policies, and obtaining preauthorization for all services
Ensures that all patient issues regarding insurance claims and cost of care are handled properly
Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance, attentive monitoring and care, and effective communication
Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care
Collections of financial responsibility
Collaborates with ancillary departments
Qualification
Required
HS Diploma or equivalent education/experience
1 year of recent relevant experience
Knowledge of patient accounting functions, billing, and insurance or other third party coverage
Knowledge of insurance and medical terminology
Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form
Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options
Ensure the privacy of each patient's Protected Health Information (PHI)
Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives
Benefits
Comprehensive benefits package
Company
Sutter Health
Sutter Health is a non-profit organization operating a network of hospitals and physicians in Northern California.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$27.17MKey Investors
Department of Health Care Services
2025-05-19Grant· $23M
2016-11-22Grant· $1.2M
2013-10-09Grant· $2M
Leadership Team
Megan Gillespie
Chief Executive Officer
Warner L. Thomas
Chief Executive Officer
Recent News
2025-11-19
2025-11-19
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