Cengage Group · 2 weeks ago
Milady Inside Account Manager - Southeast US Territory
Tennessee, United States
Full-time
Hybrid
Mid Level
$24/hr - $28/hr
3+ years expCengage Group is a global education technology company dedicated to empowering learners through innovative digital solutions. The Inside Account Manager will identify and convert new schools, develop territory strategies, and ensure customer success and retention through effective engagement and operational excellence.
E-LearningEdTechHigher EducationTraining
Responsibilities
Identify, prospect, and convert new schools from competitors through insight-driven conversations that inspire change and position Milady as the preferred partner
Develop and implement a territory strategy focused on new logo acquisition and digital platform expansion
Leverage data and market insights to tailor solutions aligned with customer goals and student outcomes
Collaborate cross-functionally with marketing and implementation teams to design customer engagement strategies that drive adoption and retention
Consistently achieve and exceed territory revenue and growth targets
Serve as a trusted advisor by deeply understanding customer business objectives, student outcomes, and operational challenges
Guide customers through digital onboarding, adoption, and expansion to ensure measurable success
Proactively identify at-risk accounts and implement retention and renewal strategies
Partner with the Implementation & Training team to ensure seamless transitions and maximize digital engagement
Maintain disciplined pipeline management, opportunity tracking, and forecasting accuracy within Salesforce
Provide regular insights on pipeline health, conversion metrics, and competitive intelligence
Represent Milady at industry events, trade shows, and virtual engagements to generate leads and strengthen relationships
Qualification
Required
3+ years of experience in consultative or solution sales, with a proven record of driving new business acquisition and exceeding revenue goals
Strong prospecting and negotiation skills, with the ability to challenge customer assumptions and reframe their needs to drive action
Excellent communication and presentation skills with C-level and program decision-makers
Proficiency with digital learning platforms and CRM systems (Salesforce preferred)
Highly organized, self-motivated, and adaptable in a fast-paced sales environment
Proficiency in Microsoft Office (Excel, Outlook)
Some college coursework completed
Ability to travel up to 20% for key customer meetings, events, or trade shows
Preferred
Associate's degree or higher
Experience in the Beauty & Wellness or Postsecondary Education industries
Familiarity with education funding cycles and digital learning trends
Company
Cengage Group
Cengage Group is an EdTech company that provides secondary and higher education to learners at an affordable price.
5001-10000 employees
H1B Sponsorship
Cengage Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (6)
2023 (21)
2022 (19)
2021 (16)
2020 (56)
Funding
Current Stage
Late StageTotal Funding
$500M2023-06-02Private Equity· $500M
Leadership Team
Darren Person
EVP, Chief Digital Officer (CDO)
Recent News
2025-10-31
Company data provided by crunchbase