Maven AGI · 8 hours ago
UX Designer
United States
Full-time
Remote
Mid, Senior Level
4+ years expMaven AGI is an enterprise AI platform focused on delivering advanced customer service solutions through artificial general intelligence. As a UX Designer, you will create seamless user experiences for AI products, collaborating with cross-functional teams to ensure user needs are met and business objectives are achieved.
Artificial Intelligence (AI)EnterpriseGenerative AIMachine Learning
Responsibilities
Conduct observational studies, customer interviews, usability testing, and other techniques to uncover user needs
Create user personas, journey maps, and user flows to inform design strategy
Develop wireframes, high-fidelity mockups, and interactive prototypes using tools such as Figma and Lottie Files
Apply design frameworks and methodologies to create cohesive, scalable user experiences
Define and specify information architecture and UI design using participatory and iterative techniques
Partner with product managers, engineers, and stakeholders to brainstorm new features that enhance our AI-powered multi-modal experiences
Ensure accurate implementation of designs by working closely with development teams
Plan and execute usability testing to validate concepts and continuously improve product experiences
Incorporate feedback from internal teams and users to refine designs
Contribute to and help maintain our brand book, design system, style guides, and reusable toolkits
Stay current with industry trends, UX best practices, and innovations in AI and customer-facing technologies
Qualification
Required
Bachelor's degree in Design, HCI, Graphic Design, or a related field
4+ years of experience as a UX Designer (preferably in SaaS, AI, or tech-forward environments)
A strong portfolio showcasing end-to-end UX work including multi-step experiences and interactive prototypes
Deep understanding of UX principles, human-centered design, and responsive design best practices
Proficient in Figma and prototyping tools
Excellent communicator, able to articulate design decisions clearly to technical and non-technical audiences
Preferred
Experience working with or designing for AI, customer service, or sales workflows is a strong plus
Familiarity with Lottie, user testing platforms, and design systems is a plus
Benefits
Competitive salary
Comprehensive benefits
Meaningful equity stakes
Company
Maven AGI
Generative AI platform to reimagine customer experience starting with support
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$78MKey Investors
Dell Technologies CapitalM13
2025-06-18Series B· $50M
2024-05-29Series A· $20M
2023-12-01Seed· $8M
Leadership Team
Sami Shalabi
Co-Founder & CTO
Recent News
Crunchbase News
2025-12-26
2025-10-23
Company data provided by crunchbase