Pineapple Furniture · 3 weeks ago
Inside Sales Representative - Correctional
Sterling Heights, MI
Full-time
Onsite
Entry, Mid LevelPineapple Furniture is a global leader in designing innovative furniture solutions for challenging environments. They are seeking a proactive Inside Sales Representative to drive growth in the correctional sector, focusing on lead generation and customer relationship management.
Furniture
Responsibilities
Generate new business through outbound calls, emails, and direct mail campaigns
Build relationships with key prospects via phone and email, establishing rapport and setting meetings
Understand customer needs and recommend solutions from our furniture product range
Qualify leads and guide them to the quotation stage
Collaborate with Client Account Executives (CAEs) and Area Sales Managers (ASMs) on projects
Follow up on quotes and maintain ongoing communication with customers
Research new business opportunities, trends, and decision-makers in the correctional sector
Maintain accurate records in CRM and BuildCentral, tracking all sales activity and pipeline opportunities
Attend meetings, exhibitions, and events as needed
Handle incoming calls and provide administrative support to team members when required
Spend at least 4 hours daily on calls (morning & afternoon), aiming for 15-20 connected calls per day
Schedule appointments for the Area Sales Manager and support other ad hoc projects
Qualification
Required
Proven track record in sales or business development, with experience building strong customer relationships and consistently meeting sales quotas—preferably via phone
Thrives under pressure and excels at meeting deadlines and KPIs
Confident making proactive outbound calls and taking initiative—always proactive, not just reactive
Persuasive with strong negotiation skills
Skilled at prioritizing urgent and important tasks effectively
Confident, approachable, and flexible—willing to tackle a variety of tasks as needed
Hardworking, conscientious, and takes pride in delivering high-quality work
Excellent written and verbal communication skills
You embody our company people values: Teamwork - Collaborate effectively with humility, appreciating and integrating individual skills and perspectives to achieve collective goals
Committed - Dedicate yourself fully to your role, going above and beyond with self-motivation and loyalty to achieve individual, team, and company goals
Ownership - Take full responsibility for your work, performance, and conduct, acting with integrity, staying organised, and learning from feedback and mistakes
Positive - Approach tasks with optimism and innovation, viewing challenges as opportunities, and bringing energy and enthusiasm to inspire and motivate others
Responsive - React quickly and effectively to needs and feedback, prioritising tasks with urgency, embracing change, and maintaining a proactive approach
Preferred
Experience in the correctional, government, or institutional sectors is a plus
Benefits
100% company-paid healthcare and 401(k) plan to secure your future
15 days PTO + local holidays, plus an extra day off for your birthday
Make a global impact: a tree planted in your honor
Fun team socials and monthly Pizza Fridays
Employee referral bonus program — help friends join and earn rewards
Supportive, dynamic environment where your contribution truly matters
Company
Pineapple Furniture
Pineapple Contract Furniture have been providing furniture to the contract healthcare market over 50 years and have an excellent reputation for their honest, friendly and reliable service.
Founded in 1975
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase