Charter Global · 3 weeks ago
Senior System Analyst-IT Operations
Charter Global is seeking an experienced Senior System Analyst to provide hands-on technical leadership and advanced troubleshooting across core applications and IT infrastructure. This role supports end-users, guides junior team members, and ensures smooth, secure, and reliable day-to-day IT operations.
Responsibilities
Serve as the escalation point for complex hardware, software, and network issues
Work closely with third‑party vendors to resolve advanced technical problems
Support and maintain Office 365, Active Directory, Exchange Server, Windows OS, VPN, RDP, and Microsoft Teams environments
Research, recommend, and implement technical improvements to enhance IT service delivery
Create and maintain technical documentation, processes, and troubleshooting guides
Qualification
Required
10+ years of IT experience with strong focus on Microsoft enterprise environments
Deep knowledge of O365, AD, Exchange, Windows OS, Teams, VPN, RDP
Skilled with Windows Server, Group Policy, scripting, and PowerShell automation
Understanding of TCP/IP, DNS, DHCP
Experience with AD DS upgrades/migrations (3+ years)
Experience with O365 mailbox migrations (2+ years)
Experience with Azure AD / ADFS / SAML authentication (1+ year)
Preferred
AWS
SharePoint support
EM+S
ITIL Foundation
Microsoft certifications
Company
Charter Global
IT Services & IT Consulting
H1B Sponsorship
Charter Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (20)
2023 (19)
2022 (18)
2021 (19)
2020 (44)
Funding
Current Stage
Late StageRecent News
Business Insider
2025-10-17
EIN Presswire
2025-08-01
Company data provided by crunchbase