Universal Language Service, Inc. · 1 month ago
Universal Language Service is Hiring | TOMORROW | Walk-In Hiring Days | On-the-Spot Interviews
Bellevue, WA
Part-time
Onsite
Entry, Mid LevelUniversal Language Service, Inc. is hosting Walk-In Hiring Days for various roles within the company. They are seeking qualified candidates for positions such as Customer Service Associate, Business Development Representative, and more, focusing on client liaison, sales, and interpreter services.
EducationInformation TechnologyInternetService IndustryTranslation Service
Responsibilities
Serves as a primary client liaison, delivering responsive phone and email support while managing onboarding, resolving issues efficiently, maintaining accurate CRM data, and strengthening long-term customer relationships
Initiates the sales pipeline by researching target markets, identifying prospects, and generating qualified leads through calls, email, and social outreach. This entry- to mid-level role involves heavy inbound and outbound communication
Coordinates advance-scheduled and urgent interpreter requests for medical and social service appointments. The role manages confirmations, negotiates interpreter reimbursement as needed, supports recruiting during shortages, and handles high-volume inbound and outbound calls
Manages full-cycle accounts receivable, including invoicing, payment application, collections, and resolution of billing inquiries. Maintains accurate financial records while communicating frequently with clients in a fast-paced environment
Oversees the recruiting and onboarding lifecycle for interpreters, ensuring proper credentialing, compliance, training coordination, and data accuracy to support operational readiness and service quality
Sources, screens, and secures qualified interpreters and translators across all languages. Supports hard-to-fill needs, assists scheduling during shortages, coordinates onboarding, and builds long-term workforce partnerships through proactive outreach and community engagement
Provides video, phone, and in-person interpretation in Spanish, Dari, Pashto, Russian, Ukrainian, and other languages, while supporting interpreter onboarding, documentation, scheduling, and customer inquiries. Ideal for bilingual, detail-oriented, service-driven professionals
Qualification
Required
Qualified candidates are invited to attend Walk-In Hiring Days for same-day interviews
Candidates should bring their resume and be prepared to interview
Full-time and part-time positions are available
24/7 shift availability is required
Customer Service Associate role requires delivering responsive phone and email support, managing onboarding, resolving issues, maintaining accurate CRM data, and strengthening long-term customer relationships
Business Development Representative role involves initiating the sales pipeline, researching target markets, identifying prospects, and generating qualified leads through calls, email, and social outreach
Scheduling Associate role requires coordinating advance-scheduled and urgent interpreter requests, managing confirmations, negotiating interpreter reimbursement, supporting recruiting during shortages, and handling high-volume inbound and outbound calls
Billing Specialist role involves managing full-cycle accounts receivable, including invoicing, payment application, collections, and resolution of billing inquiries
Interpreter Onboarding & Compliance Specialist role oversees the recruiting and onboarding lifecycle for interpreters, ensuring proper credentialing, compliance, training coordination, and data accuracy
Recruiter role involves sourcing, screening, and securing qualified interpreters and translators across all languages
Bilingual Customer Service & Language Specialist role requires providing video, phone, and in-person interpretation in Spanish, Dari, Pashto, Russian, Ukrainian, and other languages
Company
Universal Language Service, Inc.
Universal Language Service is the premier Interpreter and Translator referral service agency offering experienced certified professionals for Over-the-Phone, Video Remote, On-Site Interpretation, Document and Multimedia Translation in over 200 Languages including Sign, Tactile and Captioning.
Founded in 1995
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Elena Vasiliev
Chief Executive Officer
Company data provided by crunchbase