Quilt Software · 4 weeks ago
Website Onboarding Specialist
Provo, Utah
Full-time
Onsite
Entry Level
$26.50/hr - $26.50/hr
1+ years expQuilt Software is a company dedicated to empowering local businesses with industry-specific software solutions. As a Website Onboarding Specialist, you will ensure a seamless onboarding experience for customers transitioning to Quilt's website and point-of-sale systems, guiding them through the setup process and ensuring the quality of their websites.
FinanceInformation TechnologySoftware
No H1B
Responsibilities
Take ownership of the daily website submissions process, working closely with clients to ensure their websites are created according to their specifications and industry best practices
Collaborate with clients to gather requirements, provide updates, and deliver completed websites on time
Develop and share new modules and features that can be utilized by teammates to enhance the overall quality and functionality of clients' jewelry websites
Work with cross-functional teams to ensure project goals are met and deliverables are completed on schedule
Help control scope creep by clearly defining project boundaries and managing client expectations
Conduct thorough quality assurance (QA) reviews for websites submitted in various industries, ensuring they meet Quilt's standards for design, functionality, and user experience
Qualification
Required
1–3 years of experience working with websites or web platforms
Working knowledge of HTML5
Ability to edit page structure, forms, embeds, and metadata
Working knowledge of CSS3
Ability to style layouts, typography, and components
Familiarity with responsive design principles
Experience working in a CMS or website platform (e.g., Webflow, WordPress, Squarespace, or similar)
Comfort making changes to existing websites without breaking functionality
Basic understanding of how websites are hosted and published
Familiarity with responsive layouts and mobile-friendly design
Cross-browser testing and troubleshooting
SEO basics (headings, meta tags, page structure)
Ability to integrate common third-party tools (forms, analytics, embeds)
Understanding of basic web performance and usability best practices
Strong written and verbal communication skills
Comfortable working directly with customers, including non-technical users
Ability to explain technical concepts clearly and confidently
Organized, reliable, and able to manage multiple onboarding projects at once
Willing to ask questions, learn quickly, and take ownership of outcomes
Preferred
Basic JavaScript familiarity (reading or making small edits)
Experience with design tools such as Figma or Adobe XD
Awareness of accessibility best practices
SaaS or customer-facing onboarding experience
Benefits
The best company culture around! (We recently won a Top Place to Work Award in Utah)
Opportunities for advancement within our organization.
Company activities such as Lagoon Day, movie nights, and dinners!
A fully stocked kitchen waiting for you.
Employee Referral Program, earn money for referring your friends. (Who doesn’t like more money?)
Paid Training
Multiple full-time work schedules are offered: (7 am -4 pm, 8 am -5 pm, or 9 am -6 pm M-F)
The ability to earn additional bonuses and incentives
Paid Time Off (120 hours)
Medical, Dental, Vision, Life Insurance Plans, and a 401k
Company
Quilt Software
Quilt Software is an acquisition platform for inventory management software companies.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
PSG Equity
2021-01-01Private Equity
Leadership Team
Joe Karbowski
Chief Technology Officer
Recent News
Company data provided by crunchbase